Field Application Engineer - Customer Solutions & Startups

Bright Prospect; Johor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading recruitment agency in Johor is seeking a proactive service support specialist to assist sales representatives. The role involves providing technical support, developing strong relationships with stakeholders, and engaging in problem-solving to optimize customer operations. Candidates should have a diploma or bachelor’s degree in Chemistry or Engineering, be fluent in English and Bahasa Malaysia, and have a valid driver's license. This position offers a chance to make significant contributions in customer service and support.

Qualifications

• Must have a valid Driver’s License and acceptable Motor Vehicle Record.
• Experience working with Microsoft Office Suite.

Responsibilities

• Provide routine service support to Sales Representatives.
• Assist with plant surveys of prospective customers.
• Develop strong relationships with key stakeholders.
• Provide technical support to customers.
• Engage in problem solving and system analysis.
• Support services include sample testing and chemical inventory management.

Skills

Fluent in English

Fluent in Bahasa Malaysia

Mandarin (advantage)

Proactive, independent, positive attitude

Experience with Microsoft Office Suite

Education

Diploma/Bachelor’s degree in Chemistry/Engineering

Job description

A leading recruitment agency in Johor is seeking a proactive service support specialist to assist sales representatives. The role involves providing technical support, developing strong relationships with stakeholders, and engaging in problem-solving to optimize customer operations. Candidates should have a diploma or bachelor’s degree in Chemistry or Engineering, be fluent in English and Bahasa Malaysia, and have a valid driver's license. This position offers a chance to make significant contributions in customer service and support.