Fashion Retail Store Leader | Sales & Service

PERSOL; Puchong; On-site; MYR 20,000 - 100,000; Full time

Job summary

A dynamic retail brand in Puchong is seeking a Store Supervisor to lead store operations and enhance customer experiences. The ideal candidate will have at least 3 years of retail experience, preferably in fashion or apparel, with strong leadership and customer service skills. Key responsibilities include driving sales, overseeing merchandising, and mentoring staff. Proficiency in English is required, along with basic computer skills. This role ensures that the store meets high standards of performance and customer satisfaction.

Qualifications

• At least 3 years of working experience in retail, preferably in fashion/apparel.
• Proficient in spoken and written English.
• Basic computer skills (Word & Excel).

Responsibilities

• Drive department sales and productivity to achieve store targets.
• Ensure merchandise is displayed according to brand standards.
• Deliver exceptional customer service and handle queries professionally.
• Coach and motivate your team to perform at their best.

Skills

Retail experience in fashion/apparel

Leadership skills

Customer service mindset

Communication skills

Basic computer skills

Education

Minimum SPM certificate

Job description

A dynamic retail brand in Puchong is seeking a Store Supervisor to lead store operations and enhance customer experiences. The ideal candidate will have at least 3 years of retail experience, preferably in fashion or apparel, with strong leadership and customer service skills. Key responsibilities include driving sales, overseeing merchandising, and mentoring staff. Proficiency in English is required, along with basic computer skills. This role ensures that the store meets high standards of performance and customer satisfaction.