Facilities Protection & Physical Incident Management (Contract)

CelcomDigi; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A telecommunications provider in Malaysia is seeking a Facilities Protection & Physical Incident Management professional for a contract role. The candidate will analyze vandalism incidents, recommend preventative measures, and collaborate with police. Essential qualifications include a Bachelor's in Security Management or related field, analytical skills, and experience with MS Excel and Power BI. A commitment to security culture and communicating effectively in Bahasa Malaysia and English is necessary. This role offers an opportunity to contribute to proactive anti-vandalism measures.

Qualifications

• 1–2 years of relevant work experience.
• Experience in security analysis or investigations.
• Familiar with physical security technologies.

Responsibilities

• Analyze incident data to identify trends.
• Prepare reports to support management decisions.
• Propose data-driven security enhancements.

Skills

Strong analytical skills

Communication skills in Bahasa Malaysia and English

Proficiency in MS Excel

Proficiency in Power BI

Understanding of crime prevention methods

Education

Bachelor’s Degree in Security Management, Criminology, Data Analytics, Risk Management

Tools

MS Excel

Power BI

AI data visualization tools

Job description

Facilities Protection & Physical Incident Management (Contract)

The role involves analyzing and reporting on vandalism incidents to identify risks and trends, recommending data-driven preventive measures, and supporting anti-vandalism initiatives across network and store sites. It includes collaborating with police and authorities, conducting post-incident analysis, implementing corrective actions, benchmarking best practices, and delivering awareness or training sessions to enhance security and prevention efforts.

Responsibilities

• Collect and assess incident data to identify patterns, high-risk areas, and emerging threats.
• Prepare analytical reports and dashboards to support management decisions in combating vandalism.
• Propose data-driven solutions and security enhancements to prevent vandalism.
• Support planning and implementation of anti-vandalism initiatives across network sites and CD store sites.
• Conduct incident analysis, assist in evidence gathering, and prepare post-incident reports.
• Recommend corrective and preventive measures based on root cause findings.
• Act as the primary point of contact with police and local authorities on vandalism matters.
• Facilitate joint actions, information sharing and follow‑up investigations.
• Benchmark best practices and update internal policies and procedures.
• Conduct awareness or training sessions to strengthen security culture and prevention efforts.

Requirements

• 1-year contract (3rd-party outsourced).
• Bachelor’s Degree in Security Management, Criminology, Data Analytics, Risk Management, or a related field.
• Experience in security analysis, investigations, or infrastructure protection.
• Strong analytical skills with proficiency in MS Excel, Power BI, AI, or similar data visualization tools.
• Familiarity with physical security technologies and crime prevention methods.
• Experience liaising with law enforcement or regulatory agencies is highly desirable.
• Minimum 1–2 years of relevant work experience.
• Proficient in Microsoft Office (Excel, PowerPoint, Word, Project) and data visualization tools (Power BI, AI).
• Clear and concise communication skills in both Bahasa Malaysia and English.
• Intermediate to advanced knowledge of project management principles.

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre‑screening conversation, interviews and or assessments.

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.