F&B Services Supervisor: Lead Team & Guest Experience

Marriott Hotels Resorts; Johor Bahru; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading global hotel chain in Johor Bahru is seeking a dedicated team leader to oversee staff and ensure optimum service for guests. The ideal candidate will have a high school diploma, with at least 2 years of related work experience and 1 year in a supervisory role. Responsibilities include inspecting staff attire, managing dining room safety, and fostering a collaborative environment. Strong communication skills and attention to detail are essential for success in this role.

Qualifications

• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Ensure staff works together as a team to meet guest needs.
• Inspect grooming and attire of staff.
• Monitor dining rooms for seating availability and safety.
• Assist in hiring, training, and evaluating employees.
• Ensure adherence to quality expectations and standards.

Skills

Teamwork

Attention to detail

Communication

Quality assurance

Education

High school diploma or G.E.D. equivalent

Job description

A leading global hotel chain in Johor Bahru is seeking a dedicated team leader to oversee staff and ensure optimum service for guests. The ideal candidate will have a high school diploma, with at least 2 years of related work experience and 1 year in a supervisory role. Responsibilities include inspecting staff attire, managing dining room safety, and fostering a collaborative environment. Strong communication skills and attention to detail are essential for success in this role.