F&B Service Lead — Guest Experience & Team Leadership

Awagyu Sdn Bhd; Putrajaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A food and beverage establishment in Johor Bahru is looking for enthusiastic staff members to deliver excellent customer service. This includes greeting customers, providing menu information, processing orders, and ensuring a tidy dining area. Candidates should have at least an SPM education, excellent interpersonal and communication skills in both Bahasa Malaysia and English, and a positive attitude toward customer satisfaction. The position offers various benefits including EPF/SOCSO, annual leave, and training.

Benefits

EPF/SOCSO

Annual leave

Medical leave

Staff meal provided

Annual performance bonus

Training provided

Qualifications

• Able to communicate in Bahasa Malaysia and English.
• Knowledge of food safety and hygiene regulations.
• Fresh graduates are welcome to apply.

Responsibilities

• Greet customers and hand out menus.
• Take meal and beverage orders from customers.
• Check that customers are satisfied with their meal.
• Arrange table settings and maintain a tidy dining area.

Skills

Customer service skills

Team leadership

Problem-solving abilities

Interpersonal skills

Education

SPM education

Job description

A food and beverage establishment in Johor Bahru is looking for enthusiastic staff members to deliver excellent customer service. This includes greeting customers, providing menu information, processing orders, and ensuring a tidy dining area. Candidates should have at least an SPM education, excellent interpersonal and communication skills in both Bahasa Malaysia and English, and a positive attitude toward customer satisfaction. The position offers various benefits including EPF/SOCSO, annual leave, and training.