F&B Outlet Lead & Store Ops Supervisor

Gentle Rebel Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading food and beverage outlet in Malaysia is seeking an experienced Outlet Supervisor to manage daily operations, ensuring exceptional customer service and efficient staff management. The ideal candidate will have strong leadership skills, proven retail experience, and be proficient with inventory management software. This role requires flexibility to work shifts and a commitment to achieving sales targets. Candidates with a degree in hospitality or business management are preferred.

Qualifications

• Proven experience in a supervisory role within retail or hospitality.
• Strong leadership and team management skills required.
• Excellent communication and interpersonal abilities needed.

Responsibilities

• Supervise daily operations to ensure compliance with SOPs.
• Ensure excellent customer service and resolve issues.
• Manage staff schedules and daily task assignments.

Skills

Leadership skills

Customer service

Team management

Inventory management

Communication skills

Education

High school diploma or equivalent

Degree in hospitality or business management

Tools

Inventory management software

POS systems

Job description

A leading food and beverage outlet in Malaysia is seeking an experienced Outlet Supervisor to manage daily operations, ensuring exceptional customer service and efficient staff management. The ideal candidate will have strong leadership skills, proven retail experience, and be proficient with inventory management software. This role requires flexibility to work shifts and a commitment to achieving sales targets. Candidates with a degree in hospitality or business management are preferred.