F&B Coordinator

Marriott Hotels Resorts; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global hospitality company is seeking a candidate for a full-time administrative role. This position involves serving as a point of contact for clients, responding to inquiries via phone and email, and maintaining extensive records. The ideal candidate must demonstrate strong communication skills, proficiency with office equipment, and a commitment to maintaining confidentiality. Join our team to create meaningful guest experiences in a professional environment.

Qualifications

• Strong communication skills to interact with guests and staff.
• Ability to use standard office equipment and software.
• Maintaining confidentiality of proprietary information.

Responsibilities

• Serve as the point of contact for clients.
• Prepare letters, memos, and documents.
• Maintain confidentiality of proprietary information.
• Develop positive working relationships with staff.

Job description

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Job Info

• Job Identification 25205740
• Job Category Administrative
• Posting Date 12/31/2025, 12:34 AM
• Apply Before 01/30/2026, 12:34 AM
• Job Schedule Full time