Export Logistics & Customer Service Executive

Aluminium Company of Malaysia Berhad; Klang City; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading manufacturing company in Klang City is seeking a Customer Service Executive to manage customer orders and coordinate logistics effectively. The ideal candidate will have at least a diploma in Business or related fields, with three years of experience in customer service or logistics. Responsibilities include processing orders, ensuring timely shipments, and liaising with various departments and customers. Proficiency in Microsoft Office and strong communication skills are essential for success in this role.

Qualifications

• Must possess at least a Diploma/Bachelor in relevant fields.
• 3 years of working experience preferred in manufacturing.
• Proficient in Microsoft Office applications.

Responsibilities

• Process customer orders accurately and promptly.
• Monitor delivery schedules to ensure on-time shipment.
• Liaise with production and logistics teams for shipment.
• Handle customer complaints professionally.

Skills

Microsoft Office

Order processing

Customer service

Logistics coordination

Communication skills

Interpersonal skills

Education

Diploma/Bachelor in Business Studies/Administration/Management

Tools

ERP systems

Job description

A leading manufacturing company in Klang City is seeking a Customer Service Executive to manage customer orders and coordinate logistics effectively. The ideal candidate will have at least a diploma in Business or related fields, with three years of experience in customer service or logistics. Responsibilities include processing orders, ensuring timely shipments, and liaising with various departments and customers. Proficiency in Microsoft Office and strong communication skills are essential for success in this role.