Experience Designer – Design Thinking & Product Vision

Bank Negara Malaysia; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading financial institution in Kuala Lumpur is seeking an Experience Designer to leverage Design Thinking methodologies in transforming complex problems into actionable solutions. This role involves collaborating with stakeholders and cross-functional teams to refine user experiences for digital services. Ideal candidates will have 2 to 6 years of experience in user experience or product design, preferably within financial services, and possess a strong portfolio showcasing their design capabilities.

Qualifications

• 2 to 6 years’ experience as a User Experience Designer or Product Designer.
• Experience within financial services or other highly regulated industries is an added advantage.
• Good portfolio of design work (e.g. web app, mobile app, digital services).
• Experience with design tools: Figma, Sketch.
• Experience in Agile and SAFe environments, understanding of agile methodologies.
• Experience with Agile workflow tools such as Jira, Azure DevOps.

Responsibilities

• Utilize Design Thinking methodologies and Product Vision toolkits to design solutions.
• Lead and collaborate in discovery and vision workshops with stakeholders.
• Work with designers, product owners, developers to refine user experience.
• Develop visualizations of the solution and user journey.
• Conduct UX research including data analysis, user interviews and persona development.
• Create wireframes, high-fidelity prototypes, and UI screens for various devices.
• Ensure smooth design hand-offs to developers and support post-implementation.

Job description

A leading financial institution in Kuala Lumpur is seeking an Experience Designer to leverage Design Thinking methodologies in transforming complex problems into actionable solutions. This role involves collaborating with stakeholders and cross-functional teams to refine user experiences for digital services. Ideal candidates will have 2 to 6 years of experience in user experience or product design, preferably within financial services, and possess a strong portfolio showcasing their design capabilities.