Executive, Sales Support

OSK Property; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent property development company in Kuala Lumpur seeks an experienced sales support coordinator. This role involves ensuring the accuracy of sales entries, processing documentation, and monitoring sales performance reports. Candidates must hold a minimum diploma and have at least 2 years of relevant experience. The ideal candidate will join a dynamic team, providing essential sales support during various events and managing documentation for new project launches.

Qualifications

• At least 2 years of working experience in the related field is required.

Responsibilities

• Ensure accurate sales/data entries and tracking of sales conversion.
• Process sales documentation for purchasers and agents.
• Monitor aging and sales conversion with sales consultants.
• Prepare weekly sales and performance reports.
• Coordinate signing of various agreements and documents.
• Attend to customer enquiries during sales events.

Education

Minimum Diploma or equivalent

Job description

This role will be responsible to handle sales support matters (including sales commission process) and to be in-charge of the master control for any projects that has been assigned by superior.

Your role and responsibilities:

Ensure the sales/data entries in the e-booking system are accurate and tracking of sales conversion are within stipulated timeframe.

Liaising and processing of sales documentation for purchasers, sales consultants and appointed agents.

Close monitor of aging and sales conversion with sales consultants and appointed agencies. Obtain regular purchasers’ loan approval updates from panel bankers.

Timely issuance of notice of release letter to buyers.

Co-ordinate Sale and Purchase Agreement / Deed of Mutual Covenant / Loan agreement and relevant documents signing with buyer(s) and respective lawyer.

Timely preparation of weekly sales reports, sales performance report and sales conversion report.

Keeping track of budget provision especially promotional packages such as rebate, Buyer Get Buyer (BGB) / Buyer Repeat Purchase (BRP) / Referral scheme, free gift etc.

Raise payment requisition and verify the for BGB / BRP / referral / etc. Establish and monitor paper trail between departments.

Timely processing of sales commission for sales consultant and marketing incentive (if applicable).

To handle and coordinate the commissions claim and appointment matter for real estate agent.

To prepare and coordinate all the documentation for a new launch project, for instance, SPA, DMC, consent letter, entitlement letter, etc.

To verify the legal fee claim from solicitors.

Liaising with end financing (EF) banker and/or valuer for empanelment of EF for new project.

Attend to customers’ enquiries and giving sales support during sales event/ roadshow / exhibition whenever needed.

To practice and comply to all departmental standard operating procedure manual (OPM) as outlined by the HOD and QAQC department.

To carry out any other duties as and when instructed by the Management from time to time.

To be eligible for this role, you will require:

• Minimum Diploma or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.