Executive, Legal and Enforcement

Malaysian Communication and Multimedia Commission (MCMC); Kangar; On-site; MYR 200,000 - 250,000; Full time

Job summary

A national communications authority in Kangar, Perlis is seeking an Executive for Legal and Enforcement to facilitate enforcement activities and ensure compliance with regulations. The role involves conducting investigations, managing complaints, and engaging in community awareness initiatives. A bachelor's degree in Telecommunication or Law, plus 1 to 3 years of relevant experience is required. Candidates must be willing to work in Perlis and possess excellent interpersonal and strategic thinking skills.

Qualifications

• Candidate must possess at least a Bachelor's Degree in preferably Telecommunication or Law or Legal background.
• Possess 1 to 3 years of experience in managing complaints.
• Must be willing to work in Perlis.

Responsibilities

• Facilitate and conduct enforcement and investigations activities.
• Assist in conducting and coordinating preliminary information gathering based on statements from complainants or witnesses.
• Ensure the evidence collection and preservation follows the SOPs.
• Conduct consumer awareness programmes for stakeholders.

Skills

Laws and Regulatory requirements

Project Management

Interpersonal Skills

Critical Thinking

Decision Making

Strategic Thinking

Impact & Influence

Networking

Education

Bachelor's Degree in Telecommunication or Law

Job description

Executive, Legal and Enforcement (MCMC Perlis State Office)

Malaysian Communication and Multimedia Commission (MCMC) – Kangar, Perlis

Responsible for facilitating and executing the operation of The Regulatory & Compliance Unit activities to ensure all activities related to enforcement, compliance, complaint handling and regulatory functions of MCMC as well as ad hoc tasks, are well managed in compliance with all the SOP.

Job Responsibilities

• Facilitate and conduct enforcement and investigations activities;
• Assist in conducting and coordinating preliminary information gathering based on the statement from the complainant, suspect or witness;
• Assist in enforcement actions that include issuing statutory and penalty notices and assisting in preparing any prosecution as part of the enforcement process;
• Ensure the evidence collection and preservation follow the SOPs and provision of the law;
• Facilitate and provide details enforcement activities, reports and conclude task assignments, including those ad hoc tasks assigned in line with the SOP;
• Execute all monitoring activities and ensure total compliance by all licensees and the general public in the State, e.g. unlicensed NFP;
• Assist in gathering local intelligence significant for future/planned enforcement activities;
• Effectively address and resolve the complaints/reported cases in line with SOP;
• Facilitate and conduct consumer awareness programmes for stakeholders (public and government agencies);
• Providing technical assistance and managing appropriate recommendations to address and resolve identified issues to other law enforcement agencies and engage in inter‑agency collaboration efforts;
• Reviewing policy/legal related papers and documents pertaining to the Communications and Multimedia Act 1998 (Act 588) [AKM 1998] to ensure compliance, accuracy, and alignment with regulatory requirements;

Qualification and Work Experience

• Candidate must possess at least a Bachelor's Degree in preferably Telecommunication or Law or Legal background;
• Possess 1 to 3 years of experience in managing complaints;
• Laws and Regulatory requirements;
• Project Management;
• Business Continuity Management;
• Quality Standards & Assurance;
• Impact & Influence;
• Networking;
• Interpersonal Skills;
• Strategic Thinking;
• Critical Thinking;
• Decision Making;
• Candidate must be willing to work in Perlis.