Executive I | Investment System Management

EPF Malaysia; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A financial services organization in Petaling Jaya seeks a candidate for a system management role. Responsibilities include managing data integration, providing technical support, and collaborating with business leaders. Applicants should have a relevant bachelor’s degree and strong analytical skills. Knowledge of SQL and Power BI is crucial. Fresh graduates are encouraged to apply. This is a permanent position in the Investment System Management Unit.

Qualifications

• Strong system management skills are required for effective daily operations.
• Knowledge of database management and financial instruments is essential.
• Ability to leverage technology to enhance operational efficiency.

Responsibilities

• Implement and monitor data integration and automation processes.
• Provide technical support and manage system updates.
• Collaborate with stakeholders to address business requests.

Skills

System management skills

Attention to detail

Data analytics

Communication

Collaboration

Education

Bachelor’s Degree in Actuarial Science/Computer Science/Statistics/Finance/Mathematics/Financial Engineering/Business Management

Fresh graduates welcome

Tools

SQL Query

Power BI

Power Pivot

Power Query Language

Job description

JOB DESCRIPTION

Work assigned is not limited to the job scope listed below, may be assigned to another function based on the workload and requirement:

• This role requires strong system management skills, attention to detail, and the ability to support daily system operations effectively including monitoring performance, coordinating enhancements, and resolving user issues to ensure seamless end-to-end functionality.
• Candidates are expected to work independently, communicate effectively with stakeholders, and proactively identify and resolve report-related issues.

JOB RESPONSIBILITIES

Data Integration & Batch Job Monitoring

• Implement, monitor and maintain automation of data integration, delivery and ingestion.
• Monitor batch job execution and data delivery status and consult user for any activities related to scheduled batch jobs/ utilities or reporting tools.
• Monitor data delivery medium for any troubleshooting and possible enhancement for better experience of end user and higher efficiency in delivering data or reports.

System Support Services

• Provide technical support for data systems, including troubleshooting and resolving system issues.
• Provide consultation on system functionalities and assist users with system-related queries.
• Work with IT and software vendors to manage system updates, upgrades, and patches.
• Ensure system availability and performance by performing regular system monitoring and maintenance.
• Develop and maintain system documentation, including user guides and standard operating procedures (SOPs).
• Resolve tickets raised via investment helpdesk portal and provide regular update to supervisor.
• Ensure that all system-related issues (e.g. Problem Log/Change Request) that are received from business users are documented in a systematic manner.
• Conduct necessary statistics for issues related to specific scheduled jobs and interfaces utilities either raised by business user or the team.
• Advise business rules maintenance such as creating, updating and modifying the security master files, portfolio characteristics, market data, fees etc.

Collaboration & Business Technical Consultations

• Collaborate with business leaders to identify business requests
• Act as a liaison between technical teams and non-technical stakeholders to ensure clear communication and understanding.
• Coordinate test planning between business users and relevant parties (e.g. vendor, consultant, IT Dept.) when required.
• Update manual operation, working instructions, automation templates, documentation and paperwork related to report development.
• Provide continuous and excellence supports for any projects/initiatives carried out by the department or organization.

JOB REQUIREMENTS

• Bachelor’s Degree in Actuarial Science/ Computer Science/ Statistics/ Finance/ Mathematics/ Financial Engineering/ Business Management or other related qualifications that recognized by the Government of Malaysia.
• Having background in the field of data analytics/ data visualization and project management.
• Knowledge in programming (SQL Query, Power Pivot, Power Query Language), database management
• Knowledge in visualization tools (Power BI)
• Knowledge of financial instruments, market data, and investment operations.
• Ability to leverage technology and automation to improve operational efficiency.
• Good analytical skills and attention to detail.
• Good communication and collaboration abilities.
• Ability to work in a fast-paced, dynamic environment and adapt to changing business conditions or technological advancements.
• Fresh graduates are welcome to apply.
• Malaysian citizen.
• Obtain a pass in Bahasa Melayu, including an oral test in Sijil Pelajaran Malaysia (SPM) level or equivalent qualification recognised by the Government.

JOB STATUS

Permanent

PLACEMENT

Investment System Management Unit, Investment Solution and Innovation Section, Investment Services Department

All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of advertisement.