Executive Housekeeper: Guest Experience Leader

IHG Hotels & Resorts; Kuching; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global hospitality group is seeking an Executive Housekeeper in Kuching, Malaysia to oversee all aspects of housekeeping including guest rooms and public areas. The ideal candidate will manage a housekeeping team, ensure compliance with safety standards, and deliver exceptional guest experiences. Required qualifications include a diploma in hotel administration and at least 4 years of supervisory experience in housekeeping. This role promises personal development and contributes to a culture of True Hospitality.

Qualifications

• 4 years' housekeeping/laundry experience, preferably in a hotel of similar size.
• Some college education preferred.
• Demonstrated ability to interact with customers and employees.

Responsibilities

• Direct daily activities and assign work to colleagues.
• Ensure high standards of housekeeping are maintained.
• Monitor and manage the department's annual budget.

Skills

Communication skills

Writing skills

Leadership skills

Problem-solving

Organizational skills

Training abilities

Fluency in local language

Education

Diploma in Hotel Administration or Hotel Management

Tools

Microsoft Office

Opera

Infrasys

Job description

A global hospitality group is seeking an Executive Housekeeper in Kuching, Malaysia to oversee all aspects of housekeeping including guest rooms and public areas. The ideal candidate will manage a housekeeping team, ensure compliance with safety standards, and deliver exceptional guest experiences. Required qualifications include a diploma in hotel administration and at least 4 years of supervisory experience in housekeeping. This role promises personal development and contributes to a culture of True Hospitality.