Executive Food Services - HoReCa Channel

DKSH; Penang; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading distribution company is seeking an Executive for Food Services in Penang. The role involves managing day-to-day operations, achieving sales targets, and maintaining customer relationships in the HoReCa channel. Ideal candidates will possess a diploma or degree in Sales/Marketing with 3-4 years of relevant sales experience, preferably in the F&B industry. Strong communication skills and familiarity with office tools like Excel, Word, and PowerPoint are essential. This position offers an opportunity to contribute to sales growth and customer satisfaction.

Qualifications

• 3-4 years of sales experience in a similar role, preferably in the F&B industry.
• Sales background dealing with HORECA exposure/experience is highly desirable.
• Strong communication and negotiation skills.

Responsibilities

• Manage day-to-day operating expenditures against budgets.
• Achieve sales targets for assigned territories.
• Prepare quotation/tender prices, delivery, and commercial terms.

Education

Diploma or Degree in Sales/Marketing or any related field

Tools

Excel

Word

PowerPoint

Job description

Executive, Food Services (Penang, Food Services - HoReCa Channel)

Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources

Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories

Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed

Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising

Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies

Report on the activities and products of the competitors via inputs to the competition reports

Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases

Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers

Maintain a customer complaints/issues log and follow up on customer issues

Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products

Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Job requirements:

Diploma or Degree in Sales/Marketing, or any other related field.

3-4 years sales experience in a similar role, preferably from F&B industry

Sales background dealing with HORECA exposure/experience is highly desirable

Sales of Bakery Ingredience is highly desired

Demonstrate basic knowledge and understanding of the industry, market & competitors

Demonstrate basic knowledge in assigned territories/products/services and strong selling skills

Demonstrate strong communication and negotiation skills

Demonstrate basic research and analytical skills

Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

Demonstrate fluency in local language and ideally in English, both written and spoken