Executive Field Sales (FMCG, Tawau)

DKSH; Tawau; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading sales company in Tawau, Malaysia is seeking a Sales Supervisor to oversee and coordinate sales teams to meet sales targets. The role involves preparing and implementing sales plans, tracking team performance against KPIs, and managing customer relationships. Candidates should possess strong sales and communication skills, along with a diploma in Business Studies or a related field. This position requires fluency in local languages and ideally English, ensuring effective interaction with diverse customers.

Qualifications

• Demonstrated knowledge of industry and market.
• Strong sales skills in assigned territories/products/services.
• Fluency in local language and ideally English, both written and spoken.

Responsibilities

• Supervise and coordinate sales teams to achieve sales targets.
• Prepare and implement sales action plans.
• Track team progress against KPIs and provide feedback.
• Execute sales activities and monitor competitors.
• Prepare sales reports and track customer payments.

Skills

Sales management

Communication skills

Negotiation skills

Analytical skills

Office productivity tools

Education

Diploma or professional qualification in Business Studies/Marketing/Economics

Tools

Excel

Word

PowerPoint

Job description

Job Summary

Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives.

General Responsibilities

• Support superior in managing day‑to‑day operating expenditures against operating budgets to ensure efficient usage of resources.
• Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories.
• Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas.
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set‑ups and in‑store merchandising.
• Prepare and/or review quotations, proposals and contracts to facilitate sales agreements.
• Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition.
• Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand.
• Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers.
• Investigate, resolve and log customer issues and advise on follow‑up actions.
• Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders.
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers.

Functional Skills And Knowledge

• Demonstrate good working knowledge and understanding of the industry/market/competitors/customers.
• Demonstrate good working knowledge in assigned territories/products/services and strong selling skills.
• Demonstrate strong communication and negotiation skills.
• Demonstrate basic research and analytical skills.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Demonstrate fluency in local language and ideally in English, both written and spoken.

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline.