Executive, Business Performance Management

Carsome Sdn Bhd; Port Klang, Klang City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading e-commerce platform in Malaysia is seeking an Executive for Business Performance Management. In this hands-on role, you will drive performance metrics across various functions and work closely with other teams to ensure project outcomes are met. Ideal candidates should have a degree in a relevant field and 1-2 years of experience preferably in e-commerce or operations. Strong analytical skills and proficiency in Excel are essential, along with a capacity to function well in a high-pressure environment.

Qualifications

• 1-2 years of experience in e-commerce, consulting, or operations.
• Ability to excel in fast-paced, changing environments.
• Knowledge of operation and supply chain management concepts.

Responsibilities

• Define and drive performance metrics across functions.
• Monitor and report business performance to management.
• Analyze performance gaps and recommend improvements.

Skills

Strong numeric and analytical ability

Excellent ability to plan, organize and prioritize

High level skill in Excel

Experience in cost orientation

Ability to work under high pressure

Education

University Degree in Business, Economics, Mathematics, or Statistics

Tools

SQL

Power BI

Tableau

Job description

Executive, Business Performance Management

Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre‑owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage collaborative problem‑solving, strive for continuous improvement, and foster bold yet thoughtful innovation. We're committed to efficient, humble leadership and taking ownership in our roles, always aiming to positively impact our employees, customers, and community.

The position will report to the Head of Performance & Planning, working closely with Commercial, Operation, Process Excellence, Supply Chain, Logistics & other teams within the company. As a Performance Executive, you will be expected to be hands‑on to drive cross‑functional initiatives along with regional and local teams to ensure end‑to‑end performance KPIs trajectory & project outcome are achieved.

Your Day‑to‑Day

• Define, control & drive performance metrics across functions: Supply Chain, Operation, Logistics.
• Monitor business performance by building tools & capabilities to detect abnormality & set‑up the standard for designing dashboards & reports to provide end‑to‑end visibility to top management and day‑to‑day visibility for ground operations.
• Drill down the analysis to find exact root cause for performance gap, rooms for improvement, underlying business risk or bottlenecks that business team are/will be facing.
• Track project progress; identify, report and resolve issues and risks in order to launch initiatives on‑time and smoothly.
• Work with stakeholders from other departments on operational P&L to control margin & costs.
• Prepare presentation materials which are pitched at the right level for its audience (e.g. operations staff vs. management).

Your Know How

• University Degree in Business, Economics, Mathematics, Statistics, Supply Chain qualification preferred.
• At least 1‑2 years of experience. Preferably in e‑commerce, consulting or operation focus industry.
• Demonstrated ability of excelling in fast‑paced, changing and ambiguous environments, work under high pressure.
• Excellent ability to plan, organize and prioritize work independently.
• Strong numeric and analytical ability, yet able to possess macro views.
• High level skill in Excel (data modelling, visualization); SQL &/or data visualization tools (Power BI, Tableau) is a strong plus.
• Experience in cost orientation, business analysis or business performance management.
• Experience working in a startup environment is a plus.
• Knowledge of operation, supply chain management concept, lean or Kaizen is a plus.

CARSOME is Southeast Asia’s largest integrated car e‑commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience. The company provides end‑to‑end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my.