Executive, Branch Support Admin

Carsome; Selangor; On-site; MYR 36,000 - 48,000; Full time

Job summary

A major automotive platform is seeking a qualified Branch Support Admin in Selangor, Malaysia. The candidate will serve as a point of contact for customers regarding products, orders, and deliveries while providing vital support to the sales team. Key responsibilities include coordinating with external parties, managing inventory, handling documentation, and ensuring effective communication with financial institutions. The role requires 1-2 years of experience in the automotive industry and a relevant diploma or degree.

Qualifications

• 1-2 years working experience in Sales Admin in the automotive industry.
• Relevant experience for SPM/ O-Level candidates.

Responsibilities

• Coordinate with external parties on insurance and ownership transfers.
• Support ground operations and activities.
• Maintain retail and environmental outlook.
• Handle payment-related tasks including collection and validation.

Skills

Communication skills

Teamwork

Connections with financial institutions

Education

Certificate/ Diploma / Degree

Job description

CARSOME is looking for a qualified Branch Support Admin to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales team.

Your Day-to-Day

Administrative Support

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities.
• Maintain retail and environment outlook.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payment-related tasks: collection, validation, and receipt.
• Request and manage receipts from financial institutions.
• Manage petty cash and general invoices.
• Verify and process car sales payments, parking, and trailer fees.
• Print official receipts and petty cash documents.

Inventory Management

• Manage retail car keys and trade plates.
• Monitor key management and stock measurement.

Documentation Support

• Collect, verify, and store documents as per requirement.
• Prepare and upload dealer collection documents.
• Verify and upload vehicle documents into the system.
• Assist in cheque handling and bank transfers.
• Handle seller transactions.
• Assist to receive handover cars from different branches & dealer collections.

Your Know-How

• Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience
• At least 1-2 years working experience in Sales Admin in automotive industry.
• Good in communication skills & teamwork
• Good connections with financial institutions