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Executive, Aftermarket (Energy & Transportation)

Sime Darby Industrial Sdn Bhd

Puchong

On-site

MYR 60,000 - 90,000

Full time

13 days ago

Job summary

A leading industrial solutions provider in Malaysia is seeking a Sales Manager to drive sales for Caterpillar Industrial Engines and Generator Aftermarket Business. The role involves preparing sales reports, identifying new business opportunities, and providing training for customers. Ideal candidates will have 2-3 years of sales experience in heavy equipment and excellent communication and negotiation skills. Willingness to travel is essential.

Qualifications

  • 2-3 years in parts sales, ideally in heavy equipment or power generation.
  • Knowledge of Industrial Engines is a plus.
  • Valid driver's license and willingness to travel.

Responsibilities

  • Drive sales of Caterpillar Industrial Engines and Generator Aftermarket Business.
  • Prepare regular sales reports and assist in forecasting.
  • Identify new business opportunities and support branches.
  • Monitor and analyze market trends.
  • Conduct training for customers and Product Support Specialists.

Skills

Excellent communication
Negotiation
Customer service
Proactive and self-motivated
Business acumen

Tools

Microsoft Office
CRM or ERP systems
Job description

Job Responsibilities

Sales Management

  • Drive sales of Caterpillar Industrial Engines and Generator Aftermarket Business across all branches.
  • Prepare regular sales reports and assist in forecasting and planning activities.
  • Identify new business opportunities and support branches in achieving sales goals.
  • Prepare sales reports, forecasts, and account plans to achieve assigned sales targets and KPIs.

Market & Competitive Intelligence

  • Monitor and analyze market trends, customer performance data, and competitor activities to support business growth strategies.
  • Maintain regular market updates to support strategic decision-making.
  • Partner with branches to gather and share market insights.

Information & Resource Management

  • Develop and maintain an up-to-date library of sales, product, technical, and promotional materials.
  • Act as a central resource for SDI functional areas, providing timely support to sales teams.

Product Support & Promotions

  • Promote parts campaigns, programs, and nationwide promotions.
  • Carry out product support sales functions and other tasks assigned by management.
  • Assist branches in meeting budgeted sales and collection targets.

Training & Development

  • Conduct CAT Care Schools and product training for customers and Product Support Specialists (PSSs).
  • Support branches in implementing sales plans and addressing product-related issues.

Business Development & Service Growth

  • Identify and expand sales opportunities in non-Cat parts and services.
  • Collaborate with the Service Department to enhance service merchandising and parts sales.

Customer Support Programs

  • Actively promote support programs such as S.O.S, CTS, MIP, and EIP.
  • Strengthen customer engagement through Cat Care Training and Customer Support Agreements.

Cross-Functional Collaboration

  • Work closely with Service, Parts Operations, and Sales teams to align strategies.
  • Contribute to the growth of the company’s total product support activities.

Key Requirements

  • Minimum 2–3 years of experience in parts sales, preferably within the heavy equipment, industrial engines, or power generation industry.
  • Strong knowledge of Industrial Engines will be an added advantage.
  • Excellent communication, negotiation, and customer service skills.
  • Proactive, self-motivated, and results-oriented with strong business acumen.
  • Proficient in Microsoft Office and familiar with CRM or ERP systems.
  • Possess a valid driver’s license and willingness to travel to customer sites when required.
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