Events Team Lead - Guest Services & Operations

Marriott Hotels Resorts; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality company is seeking a team-oriented individual for a full-time position in Kuala Lumpur. The role requires ensuring optimal service delivery and guest satisfaction through effective team management and performance evaluation. Candidates should possess at least 2 years of relevant experience and 1 year in a supervisory capacity. Join us to create memorable experiences for our guests while developing your career in hospitality.

Qualifications

• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Ensure optimal team service and guest satisfaction.
• Conduct performance assessments and assist in training.
• Monitor service and safety in dining areas.
• Complete opening and closing duties efficiently.

Skills

Teamwork

Communication

Problem-solving

Attention to Detail

Customer Service

Education

High school diploma or G.E.D.

Job description

A leading hospitality company is seeking a team-oriented individual for a full-time position in Kuala Lumpur. The role requires ensuring optimal service delivery and guest satisfaction through effective team management and performance evaluation. Candidates should possess at least 2 years of relevant experience and 1 year in a supervisory capacity. Join us to create memorable experiences for our guests while developing your career in hospitality.