Information Management Officer

Malaysian Red Crescent; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A humanitarian organization in Kuala Lumpur is seeking an EOC cum Information Management Officer to manage disaster-related information and support emergency coordination. The ideal candidate should have a relevant degree, strong data management skills, and the ability to work under pressure. Responsibilities include developing reports and dashboards while collaborating with various stakeholders. This role may require irregular working hours during crises.

Qualifications

• Diploma or Bachelor’s Degree in Information Management, Data Science, IT, GIS, or Disaster Management.
• Experience in information management or humanitarian operations is advantageous.
• Proficiency in data tools such as Excel, Power BI, and GIS preferred.

Responsibilities

• Support the operation of the Emergency Operation Centre.
• Manage and analyze disaster-related data.
• Develop situation reports and dashboards for stakeholders.

Skills

Data visualization

Emergency coordination

Strong communication skills

Stakeholder collaboration

Education

Diploma or Bachelor’s Degree in relevant fields

Tools

Excel

Power BI

GIS

Kobo

Job description

The Malaysian Red Crescent (MRC) is seeking a proactive and technically competent EOC cum Information Management (IM) Officer to support the operation of the Emergency Operation Centre (EOC). The role involves managing disaster-related information flows, supporting emergency coordination, data management, reporting, and operational support in collaboration with internal departments, government agencies and Red Cross Red Crescent Movement partners.

Key Responsibilities

• Supporting the setup and operation of the MRCS Emergency Operation Centre (EOC)
• Collecting, managing, analyzing, and visualizing disaster-related data
• Developing situation reports, dashboards, and information products for internal and external stakeholders
• Coordinating with government agencies, humanitarian partners, and MRCS State Chapters during emergencies
• Supporting emergency preparedness and response activities nationwide
• Supporting IM needs for donor-funded and collaborative projects
• Providing technical and information support during DRR, emergency exercises, and response operations

Minimum Requirements / Qualifications

• Diploma or Bachelor’s Degree in Information Management, Data Science, IT, GIS, Disaster Management, or related fields
• Experience in information management, emergency coordination, or humanitarian operations is an advantage
• Proficiency in data tools (e.g., Excel, Power BI, GIS, Kobo, etc.) is preferred
• Strong written and verbal communication skills (Bahasa Malaysia & English)
• Ability to work under pressure during emergency operations
• Able to collaborate with multiple stakeholders
• Willingness to be deployed or work irregular hours during crises (if required)