Enterprise Program Manager — Client Success (Remote)

Ota Insight; Kuala Lumpur; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

A leading hospitality technology firm based in Kuala Lumpur is looking for an Enterprise Project Manager to ensure the success of their largest clients. You will organize projects, manage client expectations, and collaborate closely with internal teams. Ideal candidates have at least 3 years of project management experience, preferably in the hospitality sector, and possess strong problem-solving skills. This position offers a flexible working environment and a chance to impact a rapidly growing industry.

Benefits

Flexible working environment

Collaborative team

Career development

Competitive compensation

Qualifications

• Minimum 3 years experience in project management roles, ideally with hotel clients.
• Understanding of the hotel landscape and SaaS industry is required.
• Excellent communication skills in a complex environment.

Responsibilities

• Ensure on-time delivery and budget compliance for projects.
• Manage implementation and change management activities with clients.
• Conduct training and webinars for key customer contacts.

Skills

Project management

Customer satisfaction

Analytical skills

Problem-solving

Interpersonal skills

Education

Bachelor's degree in a relevant discipline

Job description

A leading hospitality technology firm based in Kuala Lumpur is looking for an Enterprise Project Manager to ensure the success of their largest clients. You will organize projects, manage client expectations, and collaborate closely with internal teams. Ideal candidates have at least 3 years of project management experience, preferably in the hospitality sector, and possess strong problem-solving skills. This position offers a flexible working environment and a chance to impact a rapidly growing industry.