Enterprise Client Manager (Sales)

TIME dotCom Berhad; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading telecommunications firm in Johor Bahru seeks a Client Manager to act as a trusted advisor and primary contact for clients. This role focuses on building strong relationships, identifying sales opportunities, and delivering value across all sectors. The ideal candidate possesses a Bachelor's degree, 3–5 years of sales experience, and excellent communication skills. Benefits include a flexible work environment and opportunities for professional growth.

Benefits

Cool and innovative work environment

Work-life balance with flexible hours

Smart casual dress code

Health and wellbeing initiatives

Learning and growth opportunities

Qualifications

• 3–5 years of experience in sales or account management, preferably in telecommunications.
• High level of professionalism, persistence, and discipline.

Responsibilities

• Act as a positive ambassador and promote the full suite of solutions.
• Identify and convert sales opportunities into successful deals.
• Build and maintain strong, trust-based relationships with clients.
• Provide consultative support to customers in telecom infrastructure.

Skills

Excellent communication skills

Negotiation skills

Self-motivated

Results-driven

Team player

Education

Bachelor’s degree in Business, IT, or a related field

Job description

This position reports to Sector Head, Southern Region

Job Overview

As part of the Sales team – a key driver of TIME’s success – the Client Manager acts as a trusted advisor and champion of TIME’s products and services. You’ll serve as the primary point of contact for both existing and prospective clients, building strong relationships, identifying opportunities, and delivering value. Your energy, communication skills, and commercial instinct will help grow our client base, maximise revenue, and ensure customer satisfaction across all sectors.

Key Responsibilities

• Act as a positive ambassador of TIME, promoting our full suite of solutions: Connectivity, Data Centre, Cloud, and Security
• Identify, qualify, and convert sales opportunities into successful deals
• Build and maintain strong, trust-based relationships with clients and key stakeholders
• Provide consultative support to customers in planning and designing their telecom and ICT infrastructure
• Keep a pulse on market trends and customer needs to inform product and service innovation
• Collaborate cross-functionally with internal teams to deliver the right solutions and ensure smooth implementation
• Meet and exceed sales targets and KPIs assigned
• Maintain accurate sales records and reporting using internal systems

Requirements

• Bachelor’s degree in Business, IT, or a related field preferred
• 3–5 years of experience in sales or account management, preferably within the telecommunications and ICT industry
• Excellent communication, negotiation, and influencing skills
• Self-motivated, results-driven, and goal-oriented
• Curious mindset with a strong desire to learn and grow
• High level of professionalism, persistence, and discipline
• Team player with the ability to thrive in a fast-paced, target-driven environment

What You Get

• Cool and innovative work environment
• Work-life balance and our working hours are flexible
• We are too cool for ties. Smart casual is our game!
• We care about you and your families' health and wellbeing
• Learning and growth opportunity

Only shortlisted candidates will be notified. So make your CV as fun and interesting as possible!