Engineer, Quality Assurance

gradmalaysia.com; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading job portal in Malaysia is seeking an individual to lead market quality investigations. The role involves implementing countermeasures in collaboration with manufacturing divisions and ensuring timely solutions that minimize customer inconvenience. Candidates should have a Bachelor's in Engineering and preferably two years of experience in the automotive or manufacturing industry, though fresh graduates are welcome. Strong communication and analytical skills are essential for success in this position.

Qualifications

• Preferably 2 years’ experience in the automotive or manufacturing industry.
• Fresh graduates are welcome.
• Experience in the automotive industry is an added advantage.

Responsibilities

• Lead investigation activities on market quality issues.
• Promote countermeasure implementation with the Manufacturing divisions.
• Manage failed parts shipment and related information.

Skills

Good spoken and written English

Good communication and interpersonal skills

Good analytical thinking

Resourcefulness

Education

Bachelor’s degree in engineering

Tools

Microsoft Office – Word, Excel, PowerPoint, Outlook

Job description

Responsibilities

• Lead investigation activities on market quality issues
• Promote countermeasure implementation with the Manufacturing divisions and related vendors
• Reduce customer inconvenience by providing reliable and effective countermeasures in a timely manner
• Ensure all technical reports are screened and investigation plans are fixed
• Ensure investigation is done in a timely manner and satisfies QA requirements
• Ensure countermeasure implementation and effectiveness
• Minimise customer inconvenience and disruption to sales, service, and production
• Screen technical reports and warranty data to identify problem phenomenon and related manufacturing and design divisions
• Fix investigation plans and issue official requests to related divisions
• Conduct pre‑check or duplication tests for failed parts and systems
• Manage failed parts shipment and related information for the related divisions
• Follow up on any investigation progress and report to management
• Decide the necessity of countermeasures based on the above points
• Issue countermeasure requests to relevant divisions
• Audit countermeasure implementation activities
• Verify effectiveness of countermeasures, both on the actual vehicle and by monitoring market trends
• Provide countermeasure parts, methods, and information to the Technical Service Division

Qualifications

• Bachelor’s degree in engineering, preferably related to the automotive industry
• Preferably 2 years’ experience in the automotive or manufacturing industry
• Fresh graduates are welcome
• Experience in the automotive industry is an added advantage
• Good spoken and written English
• Knowledge in the Seven Basic Tools of Quality
• Passionate about automotive engineering, with personal drive to dive deeper when conducting investigations
• Proficient in Microsoft Office — Word, Excel, PowerPoint, Outlook
• Good communication and interpersonal skills
• Good analytical thinking
• Resourcefulness — able to work independently with minimum supervision