Engineer - Plant Support (Plastic and Metal Stamping Design) (R&D)

Robert Bosch Semiconductor Penang Sdn Bhd; Bayan Lepas; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global technology company in Penang is seeking a technical support engineer for charger production. The role involves troubleshooting, coordinating with design and engineering teams, and ensuring product quality throughout the lifecycle. Candidates should have a Bachelor or Master degree in mechanical engineering and ideally possess 2 years of relevant experience. Knowledge in assembly, project management, and tools like SAP is essential. This position offers opportunities for professional development and innovation.

Qualifications

• 2 years’ experience of professional experience in the same area or less than 3 years of experience in related area.
• Know-how design of plastic and metal stamping and designing tool.
• Basic tooling design.

Responsibilities

• Provide remote and on-site support for charger serial issues.
• Diagnose and provide solution to resolve charger technical issue.
• Document support cases, solution and best practices for internal knowledge sharing.

Skills

Knowledge in assembly and manufacturing (Poka Yoke)

Basic Project management skills

Understanding cause-effect relationships of technical details

PC applications: Excel, Word, PowerPoint

Education

Bachelor or Master degree in mechanical engineering

Tools

SAP system

GIS system

Job description

Company Description

Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd, with offices located in Selangor and Penang. In Malaysia, Bosch has diversified businesses in Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The company has three manufacturing plants in Penang providing Car Multimedia, Power Tools and Automotive Steering systems. In 2017, Malaysia contributed sales of RM 615 million (127 million euro) and employed more than 2,800 associates.

Job Description

Job Summary

• To provide technical support, troubleshooting and issue resolution for serial charger production.
• To bridge design, certification, production and field service teams to ensure product quality, reliability, and smooth operation throughout the product lifecycle.

Job Scope

• Provide remote and on-site support for charger serial issues.
• Diagnose and provide solution to resolve charger technical issue.
• Work directly with Engineering team, Quality team, Marketing team, Plant Support team, Partners to reproduce, troubleshoot and elevate issues.
• Document support cases, solution and best practices for internal knowledge sharing session. Arrange periodically knowledge sharing session with System team.
• Collaborate with Engineering team to identify recurring issues and propose improvement.
• Responsible for re-certification process. Support C-APM if country specific change of certification requirements, including ISIR release.

Qualifications

• Bachelor or Master degree in mechanical engineering.
• 2 years’ experience of professional experience in the same area or less that 3 years of experience in related area.
• Knowledge in assembly and manufacturing (Poka Yoke).
• Basic Project management skills.
• Know-how design of plastic and metal stamping and designing tool.
• Basic tooling design.
• Posses knowledge in BOM setup, SAP system and GIS system.
• Basic knowledge of certification processes and relevant standard.
• Transfer of technical requirements into a design solution by applying a systematic approach.
• Understanding cause-effect relationships of technical details.
• PC applications: Excel, Word, PowerPoint.