End-User IT Support Engineer - Hardware & Software

5G-Starlink Pte.; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology service provider in Malacca City is seeking a Technical Support - End User Computer to ensure that all company hardware and software are functioning optimally. You'll provide essential system support, maintenance, and training to users while adhering to SLAs and ticketing systems. The ideal candidate should have relevant educational qualifications and at least two years of experience in IT support roles. Competitive terms are offered for the right candidate.

Qualifications

• At least 2 years working experience required.
• Must understand SLA and ticketing system.

Responsibilities

• Ensure all company hardware and software are working in good condition.
• Provide system support to users related to IT.
• Provide maintenance and servicing to all existing hardware and software.

Skills

Knowledge of programming languages

Knowledge of Client/Server programming

Knowledge of network programming

Education

Higher Secondary/STPM / 'A' Level/Pre-U, Professional Certificate, Diploma

Job description

A technology service provider in Malacca City is seeking a Technical Support - End User Computer to ensure that all company hardware and software are functioning optimally. You'll provide essential system support, maintenance, and training to users while adhering to SLAs and ticketing systems. The ideal candidate should have relevant educational qualifications and at least two years of experience in IT support roles. Competitive terms are offered for the right candidate.