Employee Life Cycle Executive

Kerry; Kuala Lumpur; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A global leader in taste and nutrition is seeking an Employee Lifecycle Executive in Kuala Lumpur. This hybrid role involves managing employee lifecycle administration and resolving queries effectively. Ideal candidates will have a high level of English, 1-2 years of HR experience, and familiarity with ServiceNow. The position focuses on maintaining accurate employee information and supporting various HR processes while ensuring compliance with legal standards. Fresh graduates are encouraged to apply.

Qualifications

• High level of English proficiency is required.
• Working knowledge of ServiceNow is an advantage.
• 1–2 years of HR experience preferred.

Responsibilities

• Providing best service quality to stakeholders.
• Managing leave of absence requests.
• Monitoring immigration compliance for employees.

Skills

English language proficiency

ServiceNow knowledge

HR experience

Analytical skills

Problem-solving skills

Education

Formal qualification in Employee Experience

Tools

My Success

Job description

Position Details

Requisition ID: 62635

Position Type: FT Fixed Term

Workplace Arrangement: #LI-Hybrid

About Kerry

Kerry is the world’s leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

As an Employee Lifecycle Executive in the Tier 1, you will play a key role in ensuring the administration that underpins all Employee lifecycle processes is completed accurately and on time and will manage all tier 1 queries through to resolution or escalation.

Fixed Term Contract : 1 Year

Work Location : 1 Powerhouse ( Bandar Utama- 5 mins walk from Bandar Utama MRT Station )

Reporting to : ELC Team Lead - APMEA

Key responsibilities

• Proactively looking for opportunities where processes can be improved and standardized
• Have as a main priority to provide the best service quality and experience to our APMEA stakeholders
• Maintaining employees’ information on My Success and associated HR systems ensuring it is up to date, accurate and complies with GDPR, legal compliance and Kerry standards.
• Managing all leave of absence requests (maternity, paternity, adoption, parental leave).
• Monitoring and reporting on KPIs, raising issues for follow up with the Specialists and People Managers where appropriate.
• Fulfilling all regular and ad-hoc report requests from our partners around the business.
• Managing all requests raised through ServiceNow ensuring SLA’s are met and issues are resolved in a timely manner and escalating when required.
• Maintaining electronic filing ensuring that folders are kept as streamlined as possible – regularly deleting and archiving information in line with GDPR.
• Monitoring immigration compliance over the lifecycle of for employees in all countries under your domain including use of the sponsorship process ensuring 100% compliance with Home Office, in country legal requirements and internal audit standards.
• Proactively lead / support a variety of projects which support Kerry GBS’s Continuous Excellence agenda.
• Provide support and assistance to Employee Lifecycle Specialists, our COE partners and HR Business Partners

Qualifications and skills

• High level of English language proficiency as this is Kerry's most widely spoken language.
• Working knowledge of ServiceNow & My Success would be an advantage
• Able to manage all incoming queries and requests for contracts, letters, employee benefits, terms and conditions changes, support with audit requests etc.
• Efficient reporting and analytical skills to work proactively to run reports to provide HR insights to the business.
• Possess 1–2 years of HR experience with a formal qualification in Employee Experience would be an advantage.
• Fresh Graduate encourage to apply
• Comfortable ensuring all stakeholders are fully trained on correct employee lifecycle process requirements to ensure a 'right first time' way of working.
• Comfortable giving feedback to individuals and small groups where necessary to ensure processes continue to be effective and efficient
• Proactively use problem solving skills to help resolve data errors and issues and ensure knowledge is shared with stakeholders and colleagues within the wider Employee lifecycle section.

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Googleouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

Recruiter: #LI-CST1

Posting Type: LI