Employee Insights Consultant

SEEK; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading employment marketplace in Kuala Lumpur is seeking an Employee Insights Consultant to turn employee feedback into actionable insights. In this role, you will manage bi-annual engagement surveys and analyze results to support decision-making. The ideal candidate holds a relevant Bachelor's degree and has 2–3 years of experience in employee insights or similar roles. Strong Excel and analytics skills are essential for creating reports and dashboards. This role promises an exciting opportunity to influence workplace improvement.

Qualifications

• 2-3 years of experience in employee insights or related roles.
• Experience running employee engagement surveys.
• Familiarity with learning technology platforms.

Responsibilities

• Deliver bi-annual engagement surveys end-to-end.
• Analyse survey results and produce reports.
• Build dashboards for learning program metrics.

Skills

Strong Excel skills

Analytics skills

Project management experience

Education

Bachelor’s in HR, Org Psych, Business, or related field

Tools

Power BI

Job description

Company Description

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

Job Description

You will join SEEK’s APAC Talent & Capability team as an Employee Insights Consultant. You will turn employee listening and learning data into clear insights. You will report to the Head of Learning & Development. You will support work across the broader Talent & Capability function. This is an individual contributor role based in Kuala Lumpur. You will work closely with team members based in Melbourne.

Success in 6–12 months looks like smooth survey delivery, trusted reporting, and better decisions.

Key Responsibilities

• Deliver bi-annual engagement surveys end-to-end, from setup to launch
• Configure and test the survey platform, monitor live issues, troubleshoot fast
• Analyse survey results, produce standard reports, support deeper analysis
• Manage onboarding and offboarding surveys and integrated listening insights
• Build dashboards and maintain data for learning program evaluation metrics
• Administer core T&C systems, support UAT, and resolve system issues
• Coordinate L&D project timelines, track milestones, elevate risks early

Qualifications

• Bachelor’s in HR, Org Psych, Business, or related field plus 2–3 years’ experience
• Experience running employee engagement surveys in large organisations (ideal)
• Strong Excel skills, including Power Query and Power BI capability
• Proven analytics skills turning people data into decision-ready insights
• Project management experience across setup, reporting, and communications
• Experience with LMS or learning technology platforms (preferred)

Desired Values

• Believed in aiming high to deliver world-class results and yet, not forgetting to care for others