Electronics Sales Specialist - Customer-Focused

Klinik Gadget; Kuala Besut; On-site; MYR 20,000 - 100,000; Full time

Job summary

A regional electronics retailer in Kuala Besut is seeking a customer service representative. Responsibilities include greeting customers, demonstrating products, assisting with purchases, and maintaining the sales floor. The ideal candidate has retail experience, strong communication skills, and a flexible attitude. Join a dedicated team and contribute to achieving sales targets while enhancing customer satisfaction.

Qualifications

• Proven experience in a retail or customer service role, preferably in the consumer electronics industry.
• Strong communication and interpersonal skills with the ability to engage with customers of diverse backgrounds.
• Excellent product knowledge and the ability to provide knowledgeable recommendations.
• Demonstrated ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Positive attitude, enthusiasm, and a genuine desire to deliver outstanding customer service.
• Flexibility to work weekends and holidays as required.

Responsibilities

• Greet and welcome customers in a friendly and professional manner.
• Listen to customers' needs and guide them towards the most suitable products and services.
• Demonstrate product features and educate customers on product benefits.
• Assist customers with purchases, returns, and product inquiries.
• Maintain a clean and organised sales floor to enhance the customer experience.
• Collaborate with the team to achieve daily and monthly sales targets.
• Participate in product training and stay up-to-date with the latest product knowledge.

Skills

Retail experience

Strong communication skills

Product knowledge

Ability to work in a fast-paced environment

Positive attitude

Job description

A regional electronics retailer in Kuala Besut is seeking a customer service representative. Responsibilities include greeting customers, demonstrating products, assisting with purchases, and maintaining the sales floor. The ideal candidate has retail experience, strong communication skills, and a flexible attitude. Join a dedicated team and contribute to achieving sales targets while enhancing customer satisfaction.