Eccomerce Executive (Syarikat Thong Guan Trading)

Thong Guan Industries Berhad; Sungai Petani; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading manufacturing company in Malaysia is looking for an Ecommerce Executive. The successful candidate will oversee e-commerce activities, manage product listings, and execute online campaigns aimed at meeting company goals. With a focus on customer experience, the candidate should possess a Bachelor’s degree and at least two years of experience in an e-commerce role. Proficiency in Mandarin and English, along with skills in Adobe Illustrator and Photoshop, are essential.

Qualifications

• Minimum of two years of experience in an e-commerce role.
• Ability to work independently with minimum supervision.
• Self-motivated and a team player.

Responsibilities

• Overseeing e-commerce activities on product listing, pricing, and promotions.
• Manage daily e-commerce routine including product listing and inventory management.
• Planning and executing e-commerce online campaigns to meet company goals.
• Analyzing data to track performance and make recommendations.
• Attend to customer inquiries on all e-commerce platforms.

Skills

Proficient in using Adobe Illustrator

Proficient in using Adobe Photoshop

Strong knowledge of e-commerce platforms

Proficiency in Mandarin

Proficiency in English

Ability to work collaboratively

Education

Bachelor’s Degree/Post Graduate Diploma in Business Studies/Administration/Management

Job description

Eccomerce Executive (Syarikat Thong Guan Trading)

1mo ago , from Thong Guan Industries Berhad

• Overseeing e-commerce activities on product listing, pricing, and promotion on the e-commerce platforms (internal and external platform).
• Manage on daily e-commerce routine, including product listing, inventory management, shipment, order fulfilment, and promotional material and visual.
• Planning and execute e-commerce online campaign and promotion to meet company goal.
• Responsible for analysing data to identify trends, track performance, and make data-driven recommendation for improvement.
• Attend to customer inquiries on all e-commerce platform (internal and external).
• Implementing customer retention strategies to increase repeat purchases and loyalty.
• Stay updated on industry trends and competitor activities to inform strategic decisions.
• Work closely with marketing and operation team, to ensure seamless e-commerce operations and enhance customer experience.
• Undertake other ad hoc assignments as required.

Job Requirements

• Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/ Management, Marketing, Mass Communications or equivalent.
• Minimum of two years of experience in an e-commerce role would be an advantage.
• Strong knowledge of e-commerce platforms.
• Ability to work collaboratively in a fast-paced environment.
• Able to work independently with minimum supervision, self-motivated and a team player.
• Proficient in using Adobe Illustrator/Adobe Photoshop.
• Proficiency in both Mandarin and English (written and verbal).