E-Commerce (Senior Executive / Manager)

SBG Holdings Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in E-Commerce located in Kuala Lumpur is seeking a qualified individual for a pivotal role in managing online sales strategies and digital marketing. The candidate should hold a Bachelor's degree and possess 7 to 10 years of experience. Key responsibilities include content management, e-commerce strategy implementation, and customer order fulfillment. Benefits include EPF, SOCSO, and annual leave.

Benefits

EPF

SOCSO

Annual leave

Qualifications

• 7 to 10 years of relevant experience.
• Familiar with current trends and the digital industry.
• Eager to learn and explore professional development opportunities.

Responsibilities

• Upload product pictures and manage website content.
• Set up e-commerce media strategy and manage social media content.
• Analyze and improve online marketing strategies.
• Manage online store operations and product listings.
• Report on performance of digital marketing campaigns.
• Develop business and marketing strategies.
• Oversee order fulfillment and customer delivery processes.
• Promote online sales across various platforms.

Skills

Problem-solving skills

Leadership qualities

Analytical skills

E-Commerce understanding

Basic Photoshop skills

Copywriting skills

Education

Bachelor’s Degree in Advertising/Media, Mass Communication, Marketing, or equivalent

Job description

Qualifications

• Candidates must possess at least a Bachelor’s Degree, Post Graduate Diploma, or Professional Degree in Advertising/Media, Mass Communication, Marketing, E-Commerce, or an equivalent field.
• Must have strong problem-solving skills and the ability to think outside the box.
• Demonstrates strong leadership qualities with strategic vision and drive.
• Must be structured and possess good analytical skills.
• Good understanding of E-Commerce and apps backend systems.
• Basic Photoshop and copywriting skills.
• 7 to 10 years of relevant experience.
• Sensitive and responsive to current trends and familiar with the digital industry.
• Eager to learn and willing to explore every available opportunity or resource for professional development.

Responsibilities

• Responsible for uploading product pictures, website content, maintenance, and any updates.
• Set up e-commerce media strategy and manage content assets via social media platforms such as Facebook, Instagram, Twitter, YouTube, etc.
• Report, analyze, and improve all online marketing strategies in line with ongoing company campaigns.
• Manage the online store on a day-to-day basis, including SKU editing, pricing changes, sales order synchronization, and store banner management.
• Measure and report the performance of all digital marketing campaigns, assessing results against goals (ROI and KPIs).
• Assist in developing business plans, marketing strategies, and operational plans.
• Be involved in e-commerce business development, formulate strategies, and manage all e-commerce sales and marketing-related matters.
• Responsible for arranging order fulfilment — processing orders, monitoring packing, and ensuring delivery to customers is completed.
• Promote online sales through various platforms.
• Drive the internal planning cycle to ensure accurate demand projections for all channels.
• Liaise with and maintain good business relationships with e-commerce marketplaces.

Benefits

• EPF
• SOCSO
• Annual leave

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