E-Commerce Sales Executive - Japanese Speaker REF:AY

Pasona; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A Japanese-owned luxury consignment business in Kuala Lumpur is looking for individuals who can communicate in Japanese and engage with customers. As a member of the team, you will learn to appraise luxury goods, manage product listings, and respond to customer inquiries. No experience is necessary as training will be provided. If you have a positive attitude and a willingness to learn, this position offers a great opportunity to grow in the luxury resell market.

Qualifications

• Able to communicate in Japanese, at least JLPT N3.
• Outgoing and positive attitude for customer interactions.
• Good communication skills.

Responsibilities

• Learn appraiser's skill set for luxury goods.
• Manage product listings on eCommerce platforms.
• Reply to customer enquiries and arrange shipments.

Skills

Communication in Japanese

Customer engagement

Positive attitude

Job description

We are a Japanese‑owned luxury resell and consignment business operating across Malaysia. Our work focuses on authenticating, appraising, and reselling pre‑owned luxury goods from major global brands. We value trust, transparency, and delivering a high‑quality experience to our customers. Join us and grow your career in the fast‑expanding luxury pre‑owned market.

OUR ONLY REQUIREMENT

Able to communicate in Japanese (At least JLPT N3 proficiency and able to communicate with a Japanese Manager)

Willing to work in retail.

Willing to learn.

RESPONSIBILITIES

Learn and master the appraiser’s skill set to assess the value of luxury goods across multiple brands, based on authenticity and condition.

Take photos of products and manage product listings across multiple eCommerce platforms.

Reply to online enquiries and arrange shipment or collection with customers.

REQIREMENT

No experience required, training will be provided.

Outgoing and positive attitude, able to converse with and engage customers with ease.

Able to speak and understand intermediate Japanese for internal communication with Japanese‑speaking colleagues.

Good communication skills and willing to learn.

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