E-commerce Operations Specialist (Sales Admin)

Aonic; Subang Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A technology company based in Malaysia is seeking an E-commerce Operations Executive to support daily online sales operations. The role involves processing orders, coordinating deliveries, and handling customer inquiries through various platforms. Candidates should have 0–2 years of experience in e-commerce or customer service, with basic Excel skills and a detail-oriented mindset. This position is great for those willing to learn and contribute to day-to-day operations.

Qualifications

• 0–2 years of experience in e-commerce, sales admin, customer service, or operations.
• Familiar with Lazada, Shopee, TikTok Shop, or Shopify systems.
• Basic Excel skills required.
• Good attention to detail and organizational skills.
• Willing to learn and support operations.

Responsibilities

• Process and monitor daily orders from online platforms.
• Coordinate with warehouse and logistics teams.
• Respond to customer inquiries via chat and WhatsApp.
• Update order and aftersales trackers in Excel.

Skills

Attention to detail

Organizational skills

Customer service

Basic Excel skills

Willingness to learn

Comfortable handling chats

Tools

Lazada

Shopee

TikTok Shop

Shopify

Job description

A technology company based in Malaysia is seeking an E-commerce Operations Executive to support daily online sales operations. The role involves processing orders, coordinating deliveries, and handling customer inquiries through various platforms. Candidates should have 0–2 years of experience in e-commerce or customer service, with basic Excel skills and a detail-oriented mindset. This position is great for those willing to learn and contribute to day-to-day operations.