E-Commerce Manager

Procter & Gamble; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading global consumer goods company is seeking an E-Commerce Manager in Kuala Lumpur. The role focuses on driving business opportunities through social media and e-Commerce strategies, collaborating with multi-functional teams. Candidates should have 3-5 years of experience in E-Commerce or performance marketing, with excellent leadership and strategic skills. The position offers a fast-paced, full-time work environment aimed at innovative brand growth.

Qualifications

• 3-5 years of experience in E-Commerce or performance marketing.
• Strong strategic thinking and problem-solving abilities.
• Excellent leadership skills and effective communication.

Responsibilities

• Lead initiatives to enhance market penetration through social commerce strategies.
• Develop marketing toolkits for social commerce channels.
• Implement strategies to ensure sustained monthly growth.

Skills

E-Commerce

Performance Media

Strategic Thinking

Leadership

Problem-Solving

Job description

Job Location

KUALA LUMPUR GENERAL OFFICE

Job Description

Overview of the job

As the E-Commerce Manager, you will identify and capitalize on business opportunities while collaborating with a multi-functional team to develop cohesive commercial plans. Your role will focus on leading initiatives that leverage social media platforms, e-Commerce, and digital marketing strategies to enhance brand visibility and drive sales. You'll be expected to work closely with various subject matter experts to deliver comprehensive strategies that address consumer needs and shopping behaviors.

Your team

Collaboration will be key, as you will work extensively with colleagues from multi-functional team, Sales, Brand, Finance, and Media teams.

How success looks like

• Driving Category Growth: Lead initiatives to enhance market penetration and attract new users through innovative social commerce strategies.

• Creating Tailored Marketing Toolkits: Design effective marketing toolkits for social commerce channels, ensuring organizational enablement is embraced by brand squads and customer teams.

• Building a Continuous Growth Engine: Implement strategies that integrate live-ops, creators, affiliates, UGC, and performance loops for sustained monthly growth.

Responsibilities of the role

• E-commerce / Social Commerce Content Program

  • Work with brand team to translate brand guidelines / key message / vectors of superiority / value proposition to highly attractive content relevant to local consumers

  • Work with agencies to Develop & Mass Produce content / themes w/ high reach & engagement, awareness, consideration, and conversion across the targeted demographics by brand

  • Create fit-for-purpose toolkits that include copy, digital banners, social media content, eCommerce materials, sampling trials, and in-store activation strategies

  • Collaborate with local & brand teams to formulate effective promotion and pricing strategies, along with customer and distributor trade terms

  • Approving Contents for deployment to agencies (need to have a delegated authority from brands to approve)

  • Budget Tracking

• Responsible for MCN & Affiliates Acquisition, Training, and Deployment

  • Ensuring Right Affiliates / MCN with the right capabilities & capacity are recruited / Acquired for the right brands

  • Develop the right affiliates / seller organization & incentive structure relevant to each of the brands’ KPIs to maximize affiliates’ ROI & efficiency to maximize sales

  • Develop capability & Train Affiliates / Sales Force on

• Responsible for E-commerce / Social Commerce Governance (across all brands)

  • Agency, Affiliates, and Program Monitoring & Enforcement

  • Full Disclosure & Content Safety

  • Brand Stewardship / Safety / Content Requirements

  • Develop SOP & conducts training to affiliates / seller on stewardship guidelines

Job Qualifications

• 3-5 years of experience in E-Commerce, performance media background, performance marketing, or programmatics

• Strong strategic thinking and problem-solving abilities, with a track record of driving innovation and brand growth.

• Excellent leadership skills with the ability to communicate effectively and work collaboratively within a team environment

• Comfortable with rapid experimentation, embracing new ideas and strategies to drive results

Job Schedule

Full time

Job Number

R000144174

Job Segmentation

Experienced Professionals