E-Commerce Executive (Open to Fresh Graduates)

Kossan; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in Malaysia is looking for a motivated E-Commerce Executive to support online operations on platforms like Shopee and Lazada. This position is ideal for fresh graduates who wish to gain experience in managing e-commerce platforms and digital campaigns. Responsibilities include handling online orders, customer inquiries, and product listings, alongside maintaining records and helping with stock management. Strong communication and attention to detail are essential for success in this role.

Qualifications

• Diploma or Degree in Business, Marketing or related fields required.
• Fresh graduates are encouraged to apply; e-commerce experience is a plus.
• Strong customer service and communication skills needed.
• Attention to detail and basic Microsoft Excel/Word skills expected.

Responsibilities

• Assist in managing daily online orders and product listings.
• Support online and offline customer enquiries.
• Help with purchase requests and stock management.
• Maintain records and prepare simple reports.

Skills

Customer service skills

Communication skills

Attention to detail

Basic Microsoft Excel skills

Education

Diploma or Degree in Business, Marketing, Supply Chain, E-Commerce

Tools

Shopee Seller Centre

Lazada Seller Centre

SAP

Job description

E-Commerce Executive (Open to Fresh Graduates)

We are seeking a creative and motivated E-Commerce Executive to support online marketplace operations, social media marketing, and digital advertising across Shopee, Lazada, and TikTok Shop. This role offers hands‑on experience in managing e-commerce platforms and digital campaigns.

Job Responsibilities

• Assist in managing daily online orders and product listings on e-commerce platforms.
• Support online and offline customer enquiries, after‑sales, and sales follow‑ups.
• Help with purchase requests, supplier coordination, and stock management.
• Maintain records, prepare simple reports, and support team operations.
• Participate in process improvements and ad hoc projects.

Job Requirements

• Diploma or Degree in Business, Marketing, Supply Chain, E‑Commerce, or related fields.
• Fresh graduates are encouraged to apply; e‑commerce or purchasing experience is a plus.
• Strong customer service and communication skills.
• Attention to detail, accuracy in data entry, and basic Microsoft Excel/Word skills.
• Familiarity with Shopee/Lazada Seller Centre or SAP is a plus.
• Proactive, organized, and willing to learn.