E-commerce Executive (Mandarin Speaker)

Nantuo Culture Media; Subang Jaya; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

A dynamic media company in Malaysia seeks an E-commerce Specialist to support its fast-paced team. The successful candidate will manage marketing data and reports, coordinate live hosting sessions, and create engaging content on platforms like TikTok and Shopee. Applicants should possess at least a Diploma in Business Administration or related field, with prior experience in content management and strong problem-solving skills. This hybrid role offers opportunities for creativity and team leadership in a supportive environment.

Qualifications

• Proficient in data entry and data analytics.
• Demonstrated experience in content management, especially on TikTok and Shopee.
• Prior experience in administrative or management support roles is advantageous.

Responsibilities

• Key in and manage marketing and sales data accurately.
• Provide reports on performance trends and suggest improvements.
• Develop creative strategies to increase engagement and boost sales.

Skills

Data analytics

Content management

Communication skills

Problem-solving

Team coordination

Education

Diploma in Business Administration or related field

Tools

TikTok

Shopee

Job description

E-commerce Specialist

We are looking for a E-commerce Specialist who is passionate, proactive, and versatile to support our fast-paced and growing team. This role is a hybrid of marketing, operations, and team support, with a strong focus on data analytics, content management, and workspace coordination.

Key Responsibilities

• Key in and manage marketing and sales data accurately.
• Provide reports on performance trends and suggest improvements.
• Assist in building and organizing the live room/office space from scratch.
• Ensure all live streaming equipment and tools are functioning well.
• Manage and ensure the functionality of office infrastructure.
• Manage and schedule live hosting sessions.
• Coordinate and motivate live host team members, especially those with lower performance.
• Develop creative strategies to increase engagement and boost sales.
• Create, plan and manage content especially on platforms like TikTok and Shopee.
• Monitor attendance and performance of team members.
• Provide encouragement, motivation and skills enhancement guidance for underperforming team members.
• Communicate effectively with HQ regarding requirements, feedback, and service matters.
• Coordinate with internal departments to ensure smooth execution of daily operations and alignment with company goals.
• Ensure the overall office environment is well-managed.
• Oversee equipment, furniture, and live room setup to ensure functionality and readiness.
• Address and resolve minor operational issues promptly to maintain smooth daily operations.

Requirements

• Possess at least a Diploma in Business Administration, Management, or any related field.
• Demonstrated experience in content management, particularly on platforms such as TikTok, Shopee, and live streaming.
• Prior experience in administrative or management support roles will be considered a strong advantage.
• Proficient in data entry and data analytics.
• Strong problem-solving abilities with a proactive approach to challenges.
• Quick to learn and able to adapt effectively in a dynamic, fast-paced working environment.
• Creative thinker with the ability to respond swiftly and effectively to arising issues.
• Excellent communication and interpersonal skills to collaborate across departments and with clients.
• Able to work independently with minimal supervision and manage time efficiently to meet deadlines.
• Candidates who are available to commence work immediately will be given priority.