E Commerce Executive

YFS Concept Store; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A retail store in Malaysia seeks a dedicated e-commerce operations professional to manage online product listings and promotional campaigns. The role requires minimum 1-2 years of experience, proficiency in e-commerce platforms such as Lazada and Shopee, and skills in Microsoft Excel. The ideal candidate will ensure compliance, accuracy in product data, and work closely with marketing for successful launches. This position is essential for enhancing the company's online presence and driving sales.

Qualifications

• Minimum 1–2 years of experience in e-commerce operations or online retail.
• Hands-on experience with major marketplaces (e.g., Lazada, Shopee).
• Proficiency in basic data analysis.

Responsibilities

• Manage and optimise the company’s online presence across platforms.
• Conduct weekly checks on all marketplaces for compliance.
• Collaborate with Marketing for product launches.

Skills

E-commerce operations

Attention to detail

Cross-functional collaboration

Analytical mindset

Digital marketing basics

Education

Diploma or Bachelor’s in Business, Marketing, E-Commerce

Tools

Microsoft Excel

E-commerce CMS platforms

Job description

Working Location: The Mines Shopping Mall

Job Responsibilities

To manage and optimise the company’s online presence across marketplaces and e-commerce platforms, ensuring accurate product listings, timely updates, and smooth execution of promotional campaigns.

Key Responsibilities

Product Management

• Upload new products within stipulated timelines (e.g., within 7 days of buyer input)
• Source missing visuals and product details from Marketing and Merchandising teams
• Activate/inactivate SKUs based on stock status
• Ensure all product listings are complete and accurate across platforms
• Update promotional banners, thematic assets, and campaign visuals promptly

Marketplace Operations

• Conduct weekly checks on all marketplaces to ensure functionality and compliance
• Set up broadcast messages and feed posts during campaigns (e.g., double‑digit sales events)
• Monitor and fix listing violations or errors
• Participate in monthly gameplan meetings and provide input
• Execute promotions on time, ensuring visuals and mechanics are correctly implemented
• Collaborate with Marketing for product launches, ensuring readiness of listings, visuals, and inventory
• Strong attention to detail and organisational skills
• Familiarity with e-commerce platforms and marketplace operations
• Ability to work cross‑functionally with Marketing and Merchandising teams
• Analytical mindset for monitoring performance and resolving issues

Qualifications & Experience

Education

• Diploma or Bachelor’s degree in Business, Marketing, E‑Commerce, or related field

Experience

• Minimum 1–2 years of experience in e‑commerce operations or online retail
• Hands‑on experience with major marketplaces (e.g., Lazada, Shopee) and/or e‑commerce CMS platforms.
• Knowledge of digital marketing basics and campaign execution is an advantage

Technical Skills

• Proficiency in Microsoft Excel and basic data analysis
• Familiarity with product listing tools and image editing software would be a plus