E-Commerce Executive

By Chefiza; Kota Bharu; On-site; MYR 150,000 - 200,000; Full time

Job summary

A dynamic e-commerce company in Kota Bharu is seeking a proactive E-Commerce Executive to manage online sales platforms like Shopee and Lazada. The ideal candidate should hold a diploma or degree in Business or Marketing, possess 1-2 years of experience in e-commerce, and have strong skills in digital marketing. Responsibilities include managing product listings, executing online campaigns, and analyzing sales data. This position offers an attractive salary package with performance-based incentives.

Benefits

Attractive salary package

Performance-based incentives

Collaborative team environment

Qualifications

• 1-2 years of experience in e-commerce or digital marketing.
• Strong understanding of online marketplaces like Shopee and Lazada.
• Good knowledge of digital marketing tools including SEO and SEM.

Responsibilities

• Manage online product listings across e-commerce platforms.
• Monitor sales performance and customer reviews.
• Plan and execute online campaigns and promotions.
• Handle customer inquiries and order processing.
• Work closely with marketing to enhance online visibility.
• Analyze sales data and generate growth strategies.
• Ensure timely fulfillment of orders with logistics.

Skills

E-commerce management

Digital marketing

Customer service

Data analysis

Communication skills

Education

Diploma/Degree in Business, Marketing, E-Commerce

Tools

SEO tools

CRM or marketing automation tools

Graphic design tools (Photoshop, Canva)

Job description

Overview

proactive and detail-oriented E-Commerce Executive to manage and grow our online sales platforms. The role involves handling product listings, monitoring sales performance, executing digital campaigns, and ensuring smooth daily operations of our e-commerce channels.

Responsibilities

• Manage online product listings (descriptions, pricing, images, stock updates) across e-commerce platforms (Shopee, Lazada, TikTok Shop, Website, etc.).
• Monitor sales performance, customer reviews, and competitor activity to improve results.
• Plan and execute online campaigns, promotions, and discount strategies to drive sales.
• Handle customer inquiries, order processing, and after-sales support.
• Work closely with the marketing team to develop digital content and optimize online visibility.
• Analyze sales data, generate reports, and suggest strategies for growth.
• Ensure timely fulfillment of orders in coordination with warehouse/logistics.

Qualifications

• Diploma/Degree in Business, Marketing, E-Commerce, or related field.
• At least 1–2 years of experience in e-commerce or digital marketing (fresh graduates with strong interest may apply).
• Strong understanding of online marketplaces (Shopee, Lazada, TikTok Shop, Shopify, WooCommerce, etc.).
• Good knowledge of digital marketing tools (SEO, SEM, social media ads is a plus).
• Strong communication, analytical, and problem-solving skills.
• Organized, detail-oriented, and able to work in a fast-paced environment.

Nice to Have (Optional)

• Experience in graphic design or content creation (Photoshop, Canva, video editing).
• Knowledge of paid ads (Facebook Ads, Google Ads, TikTok Ads).
• Familiarity with CRM or marketing automation tools.

Why Join Us?

• Opportunity to lead and grow e-commerce operations in a dynamic company.
• Exposure to multi-platform online business strategies.
• Attractive salary package with potential performance-based incentives.
• Collaborative, supportive team environment.