Divisional Trainer

Hyatt Hotels Corporation; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hospitality group is looking for a Divisional Trainer – Rooms to assist with the operational efficiency of the department. This full-time role based in Kuala Lumpur focuses on identifying training needs and implementing comprehensive training plans for front office, housekeeping, and guest services. Ideal candidates should have a hospitality degree and experience in training roles within the industry. Strong communication and organizational skills are essential.

Qualifications

• Malaysian Citizens and Permanent Residents only due to work permit restrictions.
• Work experience in a training role within the hospitality industry, preferable in the Rooms Division.
• Strong understanding of luxury hotel operations.

Responsibilities

• Assist with the efficient running of the department in line with corporate strategies.
• Work closely with Rooms Division leadership to identify training needs.
• Create and implement comprehensive training plans.

Skills

Good communications skills

Organizational skills

Interpersonal skills

Ability to motivate and engage employees

Education

University degree/diploma in hospitality/hotel management

Job description

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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Park Hyatt Kuala Lumpur, MY - 10 - Kuala Lumpur

Administrative

Entry Level Manager

Full-time

Local

Summary

You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Divisional Trainer – Rooms will work closely with the Rooms Division leadership team to identify training needs, create comprehensive training plans, and ensure consistent implementation across all relevant areas, including front office, housekeeping, and guest services.

Qualifications

• Due to work permit restrictions, this position is only open for Malaysian Citizens and Permanent Residents of Malaysia.
• Ideally with a university degree/diploma in hospitality/hotel management.
• Work experience in a training role within the hospitality industry, preferable in the Rooms Division.
• Strong understanding of front office, housekeeping, and guest service operations in a luxury hotel setting.
• Proven experience in developing and delivering training programs and workshops.
• Good communications, organizational, interpersonal skills and ability to motivate and engage employees are essential.

Grand Hyatt Washington | Washington , DC , US

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