Director of Rooms – Pre-Opening & Guest Experience

Minor International; West Coast Division; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality group in Malaysia is seeking a Director of Rooms to oversee daily operations of the Rooms Division. You will ensure the highest level of service delivery to exceed guest expectations, implement brand standards, and manage budgets. The ideal candidate should possess a degree in hotel management and experience at the division head level in Front Office or Housekeeping. Strong commercial acumen and fluency in English are essential for this role.

Qualifications

• Experience in Front Office or Housekeeping up to division head level.
• Passion for quality and results driven.

Responsibilities

• Manage the effectiveness of the day-to-day Rooms operation.
• Work closely with Rooms Division department leaders.
• Ensure the highest level of service delivery to meet guest satisfaction.

Skills

Strong commercial/business acumen

Fluent in English

Education

Degree in hotel management or related field

Job description

A leading hospitality group in Malaysia is seeking a Director of Rooms to oversee daily operations of the Rooms Division. You will ensure the highest level of service delivery to exceed guest expectations, implement brand standards, and manage budgets. The ideal candidate should possess a degree in hotel management and experience at the division head level in Front Office or Housekeeping. Strong commercial acumen and fluency in English are essential for this role.