Director, Global Shared Services — Finance Transformation

Manulife Insurance Berhad; Kuala Lumpur; Hybrid; MYR 200,000 - 250,000; Full time

Job summary

A large financial services organization is seeking a Director of Global Shared Services in Kuala Lumpur. The successful candidate will drive operational excellence and quality, focusing on customer outcomes and talent development. The role demands strong leadership in finance, compliance with IFRS 17, and the ability to influence across a matrix organization. It offers a hybrid working arrangement and a chance to shape the future of finance operations in the company.

Benefits

Flexible working environment

Career development opportunities

Diversity and inclusion initiatives

Qualifications

• 10+ years of progressive experience in accounting and finance.
• 5 years of leadership roles required.
• Working knowledge of IFRS 17 and regulatory compliance necessary.

Responsibilities

• Serve as primary contact for operations and queries.
• Ensure compliance with quality standards and SLAs.
• Manage and mitigate operational risks effectively.

Skills

Operational processing background

Efficiency focus

Risk mitigation

Strong communication

Interpersonal skills

ERP systems expertise

Education

CPA or equivalent designation

Tools

Financial automation tools

Job description

A large financial services organization is seeking a Director of Global Shared Services in Kuala Lumpur. The successful candidate will drive operational excellence and quality, focusing on customer outcomes and talent development. The role demands strong leadership in finance, compliance with IFRS 17, and the ability to influence across a matrix organization. It offers a hybrid working arrangement and a chance to shape the future of finance operations in the company.