Director – Business Development (B2B & B2C)

Agensi Pekerjaan Great Pyramid Sdn Bhd; Kuala Lumpur; On-site; MYR 250,000 - 300,000; Full time

Job summary

A leading travel technology firm is seeking an experienced Director – Business Development to lead commercial strategies and drive revenue growth. You will manage cross-functional teams, oversee multiple sales channels, and develop growth strategies in B2B and B2C sectors. The ideal candidate has over 5 years in business development, preferably within the travel, OTA, or airline industry, and offers strong leadership and negotiation skills. Competitive salary and opportunities for long-term growth are included.

Benefits

Competitive salary with performance incentives

Opportunity for career growth

Dynamic international work environment

Qualifications

• 5+ years of experience in Business Development or Commercial leadership in the travel industry.
• Proven experience managing teams and multi-channel sales.
• Strong understanding of airline distribution and GDS systems.

Responsibilities

• Lead and manage business development and sales teams.
• Develop B2B and B2C growth strategies and manage relationships.
• Own overall company revenue and profitability.

Skills

Leadership

Negotiation

Communication

Strategic Thinking

Data Analysis

Job description

About the client:

Our clientis an online travel platform and travel-technology provider that lets users search and book travel services such as flights and hotel accommodations through one portal. It offers travel booking solutions for both B2C (consumer) and B2B (travel agents/business partners), with features including real-time flight search, hotel booking, and travel APIs that integrate booking and ticketing functions into other systems.

Job summary:

Our client is seeking for an experienced and results-driven Director – Business Development (B2B & B2C) to lead commercial strategy, manage cross-functional teams, and drive company-wide revenue growth. This is a senior leadership role with full responsibility for business expansion across airline GSA, corporate travel, FIT, OTA, and strategic alliances.

Key Responsibilities:

Team Leadership

• Lead and manage business development and sales teams across the organization
• Oversee Managers for Airline GSA, Corporate & Group Desk, Sales & Marketing, and Strategic Alliances
• Set KPIs, performance targets, and accountability frameworks

Business Development

• Develop and execute B2B and B2C growth strategies
• Build and manage strong relationships with airlines, GDS providers, OTAs, and corporate clients
• Identify new markets, partnerships, and commercial opportunities
• Lead negotiations and commercial agreements

Revenue Ownership

• Own and drive overall company revenue and profitability
• Develop pricing, distribution, and sales strategies
• Monitor revenue performance, margins, and market trends
• Work closely with finance and leadership teams on forecasting and budgeting

Requirements:

• 5+ years of experience in Business Development / Commercial leadership (Travel, OTA, or Airline industry preferred)
• Proven experience managing managers and multi-channel sales teams
• Strong understanding of airline distribution, GDS systems, and OTA ecosystems
• Excellent leadership, negotiation, and communication skills
• Strategic, data-driven, and results-oriented mindset

What We Offer

• Competitive salary with performance-based incentives
• Senior leadership role reporting directly to the CEO
• Opportunity to lead company-wide growth and revenue strategy
• Dynamic, fast-paced international work environment
• Long-term career growth with a global travel brand