Dining Experience Lead

Marshal Group Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A well-established restaurant group in Kuala Lumpur seeks a Restaurant Captain to oversee daily dining operations. The role involves leading a service team to maintain high quality and efficient customer service, ensuring every guest has a satisfying experience. The ideal candidate should have experience in restaurant operations, strong leadership skills, and a commitment to customer satisfaction. This position is essential for bridging management and service staff to create outstanding dining experiences.

Qualifications

• Proven experience in restaurant operations and supervising a team.
• Strong leadership skills to train and motivate staff.
• Ability to maintain high service quality under pressure.

Responsibilities

• Ensure smooth dining operations and service quality.
• Lead, train, and support the service crew.
• Handle customer feedback and special requests.

Skills

Customer service

Leadership

Communication

Problem-solving

Job description

A well-established restaurant group in Kuala Lumpur seeks a Restaurant Captain to oversee daily dining operations. The role involves leading a service team to maintain high quality and efficient customer service, ensuring every guest has a satisfying experience. The ideal candidate should have experience in restaurant operations, strong leadership skills, and a commitment to customer satisfaction. This position is essential for bridging management and service staff to create outstanding dining experiences.