Digital Content Specialist I

Zebra Technologies; Penang; Hybrid; MYR 40,000 - 60,000; Full time

Job summary

A leading technology company in Malaysia seeks a content manager to maintain and optimize digital assets for their website. Responsibilities include uploading content and resolving errors, with a strong emphasis on quality and user experience. Candidates should have a Bachelor’s degree and at least one year of relevant experience managing content for high traffic websites, along with strong proofreading skills and basic HTML knowledge. Opportunities for remote work available.

Qualifications

• Minimum of 1 year of experience managing content for a high traffic website.
• Strong proofreading and editing skills in English.
• Ability to prioritize work and manage multiple projects.

Responsibilities

• Resolve website errors.
• Upload and tag digital assets in management system.
• Maintain and optimize support pages in Adobe Experience Manager.
• Edit content for accuracy and consistency.

Skills

Content management

Attention to detail

Proofreading

Basic HTML knowledge

Organizational skills

Self-directed problem solving

Education

Bachelor's degree in Marketing, Communication, Library Sciences, Humanities, Media/Journalism or related field

Tools

Adobe Experience Manager

Photoshop

Job description

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You\'ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.

Come make an impact every day at Zebra.

Responsibilities

• Responsible to resolve website errors
• Upload digital assets into digital asset management system and tag with appropriate metadata
• Maintain support pages and forms within the Adobe Experience Manager based on input from product managers, engineers, digital marketing, SEO/analytics team, sales, and other key business owners to ensure adherence to brand standards and strategic direction
• Lightly edit content delivered from the business for accuracy, consistency and grammar; suggest design and content improvements to better create an intuitive, consistent customer experience
• Continually review and optimize assets and pages to resolve any broken links, issues or bugs, and to improve search engine position ranking
• Participate in User Research activities around improving the Customer Self-Service experience on Zebra.com
• Work closely with Services and Support teams to ensure business strategy and goals are understood while creating/recommending content that bridges the gap between business requirements and user needs as per the buyers journey
• Work with Analytics team to pull reports and gain insights on the performance of pages and assets on the Customer Self-Service pages

Qualifications

Preferred Education: Bachelor\'s degree

Preferred Work Experience (years): Minimum of 1 year of experience managing content for a high traffic website

Key Skills and Competencies:

• 1+ year experience in managing content for a high traffic website
• BA/BS required in Marketing, Communication, Library Sciences, Humanities, Media/Journalism or a related field
• Strong attention to detail
• Strong proofreading and editing skills in English
• Extremely organized, ability to prioritize work and manage multiple projects at one time
• Self-directed (some work will be remote); willing to try different avenues to solve problems
• Basic HTML knowledge and experience with a content management system such as Adobe Experience Manager
• Basic image production skills in Photoshop or similar tool

None

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.