Data Steward Expert (with language proficiency in Mandarin/Thai/ Vietnamese/Japanese/Arabic)

Novartis; Selangor; On-site; MYR 80,000 - 110,000; Full time

Job summary

A global healthcare company in Selangor is seeking a Data Steward Expert to manage and enhance vendor master data governance. The role requires strong analytical and communication skills, alongside a Bachelor's degree in a relevant field. Candidates should have over 5 years of experience in SAP Master Data Governance, excellent attention to detail, and the ability to collaborate with multiple stakeholders. This position supports a diverse and inclusive workplace, and adaptability to shift-based work is necessary.

Benefits

Commitment to diversity and inclusion

Collaborative work environment

Qualifications

• 5+ years proven track record in SAP Master Data Governance (MDG) or Master Data Management (MDM).
• High level of proficiency in Microsoft Office for reporting and data analysis.
• Availability to work in shifts when required, maintaining flexibility.

Responsibilities

• Drive and coordinate continuous improvements and team operational governance.
• Conduct regular data audits, identifying duplicates and outdated records.
• Generate and distribute regular data quality metrics and performance reports.

Skills

Attention to detail

Critical thinking

Analytical skills

Strong communication skills

Education

Bachelor’s degree in Business, Finance, Accounting, or Data Management

Tools

SAP (S4/HANA)

MS Office (Word, Excel)

ETL tools

Job description

Data Steward Expert (with language proficiency in Mandarin/Thai/ Vietnamese/Japanese/Arabic)

Expert-Level: Drive and coordinate continuous Improvements and Team operational governance, act as SME within the Team and towards Business, managing exceptions and complexity in an E2E manner. Provide coaching and counseling to junior team members.

• Validate the correctness of incoming requests for vendor creation and updates, ensuring proper supporting documentation is provided.
• Manage data entry and data quality checks in S360 (ORO platform), ensuring alignment with Novartis policies.
• Oversee special projects related to vendor data e.g., listing new vendors, unblocking suspended vendors.
• Data Quality & Compliance
• Conduct regular data audits, identifying duplicates, outdated records, and formatting inconsistencies.
• Perform root cause analysis of data issues; take corrective action to prevent recurring errors.
• Champion adherence to Novartis Internal Controls & System (or equivalent) requirements, ensuring all processes align with established internal controls.
• Process Improvement & Governance
• Contribute to defining and implementing a Master Data Governance model, including approval workflows and data lifecycle management.
• Identify opportunities for process enhancements, leveraging analytics and best practices to drive efficiency.
• Assist in developing and documenting Desk Top Procedures for data stewardship functions.
• Stakeholder Collaboration
• Act as a central point of contact for vendor master data inquiries from Finance, Procurement, and other relevant teams.
• Communicate effectively with both internal and external stakeholders, providing guidance on data requirements.
• Deliver end-user training and support, promoting best practices in data management across the organization.
• Reporting & Analytics
• Generate and distribute regular data quality metrics and performance reports.
• Track Key Performance Indicators (KPIs) to measure progress in data cleansing, data completeness, and process compliance.
• Present findings and recommendations to management and cross-functional teams for continuous improvement.
• Bachelor’s degree in Business, Finance, Accounting, Data Management, or a related field.
• Strong proficiency in SAP (S4/HANA) or similar ERP systems; knowledge of ETL tools is a plus.
• Knowledge about ORO is nice to have
• Excellent attention to detail, critical thinking, and analytical skills.
• High level of proficiency in MS Office (Word, Excel) for reporting and data analysis.
• Availability to work in shifts when required, maintaining flexibility for urgent data-related requests.
• 5+ years proven track record in SAP Master Data Governance (MDG) or SAP Master Data Management (MDM).
• Operations Management and Execution.
• Strong communication skills in English plus any other language of Japanese/Chinese/Vietnamese/Thai/ Arabic.

Commitment to Diversity and Inclusion / EEO paragraph:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.