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A leading data infrastructure provider in Johor, Malaysia is seeking a skilled individual to attend to ECC Operations. Responsibilities include monitoring alarms, extracting and processing data from systems, and supporting emergency responses. Candidates should have experience in critical operations, proficiency in English, and a technical background in monitoring systems. This position offers an opportunity to contribute significantly to data center efficiency in a supportive environment.
Join Bridge Data Centres (BDC) - Bridging and breaching new frontiers in data infrastructure
BDC, backed by Bain Capital, is a leading hyperscale data infrastructure company, dedicated to building a transformative and sustainable digital future. Serving the Asia-Pacific region, BDC specializes in delivering hyperscale, build-to-suit, and colocation data solutions that empower clients with cloud-first and AI-driven strategies.
As part of a global network with sister platforms in Europe and the United States, BDC is committed to achieving 3 gigawatts of capacity by 2030, supporting innovative digital growth. Operating with a focus on speed, cost-efficiency, security, and reliability, BDC creates essential digital infrastructure for the future.
Lets write the next chapter of the world together.
Attend to ECC Operations on designated shift.
Acknowledge, feedback, monitor alarms received in DCIM according to the target time limit set (1:4:8).
Monitor and feedback Change processes between execution team and other necessary stakeholders.
Communicate with Building Operations to obtain site situation and other information and instruct Building Operations for necessary compliance to processes.
Communicate with Global Operations Center on any information required.
Escalate information to Team Lead and Manager as required.
Extract data from DCIM and BMS as required such as historian, alarm logs, etc.
Process data (into Excel worksheet or other common formats) from DCIM and BMS such as alarm statistics, maintenance status, etc.
Analyse data for anomalies of system or of other factors.
Support site team during emergency response plan.
Communicate with Customer as required.
Proficient in English through all media of communication. Ability to write good quality detailed reports of various kinds.
Relevant work experience of operating DCS, BMS, BAS, SCADA or other monitoring and controls systems in Control Room, Command Center, Global Operations Center or other similar environment.
Have a sense of awareness for overview of data center critical operations, or experience in other high-risk, critical environment command centre/control room/global operations center such as power plant, air traffic control, oil and gas processing facility, etc.
Good technical knowledge and understanding of risk management and critical systems operations, including HVAC, standby emergency power, uninterruptible power supplies, and associated infrastructure.
Proficient in computer applications and software, including commercial computerized maintenance management systems, and particularly Microsoft Excel.
Able to carry out instructions and duties diligently as trained and briefed, with minimal supervision.
Have a commanding profile to enforce necessary compliance to processes by Building Operations