Customer Support(Cantonese Speaker Only)

Two95 International Inc.; Cyberjaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A technology company in Cyberjaya is hiring for a customer support/translation role requiring Mandarin and Cantonese proficiency. Candidates with 0-5 years of experience are welcome, and shifts are permanent nights. The total salary package ranges from RM 5000 to 6000+, including various benefits such as medical and bonuses.

Benefits

Medical benefits (in/outpatient)

Transportation allowance

Night shift allowance

Joining bonus

Qualifications

• 0 – 5 years of experience in customer support or translation.
• Mandarin/Cantonese and English proficiency is mandatory.

Responsibilities

• Provide customer support in Mandarin and Cantonese.
• Handle translation tasks between languages.

Skills

Mandarin

Cantonese

Good English (B2/C1)

Education

SPM/Diploma

Job description

Overview

Customer support/ Translation - MANDARIN / CANTONESE & ENGLISH

Experience

0 – 5 years (we can consider a mix of freshers/experienced translators/CS candidates). Open for SPM/Diploma holders

Shifts

Permanent night shift, shift allowances provided

Work location

Cyberjaya

Language proficiency

Mandarin/Cantonese & Good English (B2/C1) - Tests to be taken - Mandatory

Working days

Monday to Friday; regular Saturday & Sunday Off

Working hours

9 PM to 6 AM/ 10 PM to 7 AM

Salary range

• Basic salary: RM 4000 – 5000
• Transportation allowance: RM 500 per month (pro-rated) based on the number of working days travelled
• Night shift allowance: RM 25 per night (22 working days = RM 550)
• Total all-inclusive salary: RM 5000 – 6000+

Note: RM 1000 joining bonus for all the candidates. This will be effective immediately.

MEDICAL Benefits

In / Out patient benefits shall be provided for self, spouse & children (if any)

Benefits of Tech Mahindra

• In-patient Medical benefits up to 80K USD (for each individual), for self, spouse & children (if any).
• Out-patient Medical benefits up to 250 USD (for each individual), for self, spouse & children (if any).
• Optical benefit up to 120 USD (for each individual), for self, spouse & children – Claimable after completion of 1 year for permanent/converted employee only.
• Dental up to 500 USD (for each individual), for self, spouse & children – Claimable after completion of 1 year for permanent/converted employee only.
• Annual Leave 10 days for first 2 years, 12 days after completion of 2 years (prorated).
• Medical Leave as per Labor law - 14 days.
• Bereavement leave – 3 working days in an event of death in the immediate family (Spouse, Children, parents).
• Maternity Leave – for 98 consecutive days for female associate. To start not earlier than 30 days from the expected due date, or post the due date.
• Paternity leaves – 7 days