Customer Support Associate (Good pay with Growth & Incentives)

TimesConsult; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A customer service company in Kuala Lumpur is seeking a Customer Support Associate. This role involves handling inbound customer inquiries via phone and chat, maintaining high satisfaction, and providing accurate information. Candidates with a minimum SPM, diploma, or degree are encouraged to apply, particularly those with good communication skills. Fresh graduates are welcome, and the company offers attractive salaries and performance incentives along with paid training in a friendly environment.

Benefits

Attractive salary

Performance incentives

Paid training

Friendly work environment

Qualifications

• Minimum SPM, Diploma, or Degree in any field.
• Good communication skills, especially in English.
• Basic computer knowledge and typing skills.

Responsibilities

• Handle inbound customer inquiries via phone and chat.
• Provide accurate information and resolve issues efficiently.
• Maintain high customer satisfaction and service quality.
• Record and update customer interactions in the system.
• Meet individual and team performance targets.

Skills

Good communication in English

Customer-focused

Basic computer knowledge

Typing skills

Patient attitude

Education

Minimum SPM / Diploma / Degree in any field

Job description

Customer Support Associate (Good pay with Growth & Incentives)

Hiring for Customer Support Representative for Jan & Feb 2026 Intake! Fresh graduate and Non Experienced Candidate is welcome

Location: Kuala Lumpur (Easy Access with LRT/MRT/KTM)

Attractive salary + performance incentives

Paid training provided

Friendly and supportive work environment

Job Responsibilities:

Handle inbound customer inquiries via phone (Voice Support) and chat (Chat Support)

Provide accurate information and resolve issues efficiently

Maintain high customer satisfaction and service quality

Record and update customer interactions in the system

Meet individual and team performance targets

Requirements:

Minimum SPM / Diploma / Degree in any field

Good communication in English (Mandarin is a plus)

Basic computer knowledge and typing skills

Customer-focused, patient, and professional attitude

Fresh graduates are welcome / Experience is an advantage.

Interested Candidates are welcomed to apply online. Only Shortlisted candidate will be notified.