Customer Solutions Engineer, Platform Enablement

Advanced Micro Devices; Penang; Hybrid; MYR 244,000 - 367,000; Full time

Job summary

A leading semiconductor company is seeking a senior member for their Customer Solutions Engineering team in Penang, Malaysia. This role entails acting as the 'customer inside' to test AMD's collaterals, working closely with internal product teams, and supporting customer debugging in various industry solutions. Ideally, the candidate will have a background in electrical/computer engineering and strong technical responsiveness. This position is critical in building relationships with customers and internal teams to address technical challenges effectively.

Benefits

Comprehensive benefits package

Responsibilities

• Act as 'customer inside' to test AMD's enabling collateral.
• Work closely with teams to establish best-known configurations.
• Utilize pre-production hardware to uncover integration issues.
• Support customer debug in vertical industry solutions.
• Partner with engineering teams on Proof of Concept development.

Skills

Technical responsiveness

Emotional intelligence

Customer relationship management

Education

Bachelor’s or Master’s in electrical engineering, computer engineering

Job description

A leading semiconductor company is seeking a senior member for their Customer Solutions Engineering team in Penang, Malaysia. This role entails acting as the 'customer inside' to test AMD's collaterals, working closely with internal product teams, and supporting customer debugging in various industry solutions. Ideally, the candidate will have a background in electrical/computer engineering and strong technical responsiveness. This position is critical in building relationships with customers and internal teams to address technical challenges effectively.