Customer Service with Sales

Manpower Malaysia; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A recruitment agency is seeking candidates in Malaysia for a role focused on managing the lifecycle of partners. The ideal candidate will have experience in affiliate marketing and possess strong strategic planning skills. Responsibilities include identifying and onboarding partners, conducting market analyses, and providing performance insights. Proficiency in local languages, along with English, is mandatory for this position. This role operates on a 1-year contract basis with opportunities for industry representation.

Qualifications

• Experience in affiliate marketing, partnerships, or channel development is ideal.
• Strong communication and stakeholder-management abilities are necessary.
• Ability to manage program operations and reporting at scale.

Responsibilities

• Identify, recruit, and onboard high-value partners.
• Deliver weekly and monthly performance dashboards, forecasts, and insights.
• Act as client representative at industry events.

Skills

Affiliate marketing

Partnership development

Data-driven optimization

Strategic planning

Communication skills

Job description

Hiring Language: Vietnamese, Indonesian, Thai, Japanese, Korean, English(AUNZ), Malay(MYSG), Tagalog(PH), Mandarin, English(UKI), Arabic

Hiring Mode: 1year contract basis under Manpower Malaysia

Native speakers of each language or local Malaysians preferred.

Key Responsibilities

• Partner Lifecycle Management
• Identify, recruit, and onboard high-value partners that fit objectives.
• Maintain proactive partner communications
• Building and executing a data-driven B2B partner/affiliate strategy for the partners
• Conducting market analyses to identify opportunities and inform recommendations.
• Creating optimization strategies for partners to improve performance for new advertisers.
• Evaluating industry trends, new tools, and platforms to integrate into the program for added advantage.
• Performance Tracking & Reporting
• Deliver weekly and monthly performance dashboards, forecasts, and insights.
• Leverage data to refine recruitment, activation, and spend strategies.
• Provide ad-hoc analyses and cross-channel attribution insights to optimize incrementality.
• Client & Industry Representation
• Act as client’s representative at industry events, webinars and with top-tier partners.
• Provide ongoing client support and status calls to review performance and priorities.

Ideal Profile to Target

• Experienced in affiliate marketing, partnerships, or channel development, ideally with a B2B or network-growth lens.
• Skilled in strategic planning, partner recruitment/management, and data-driven optimization.
• Comfortable managing program operations, compliance, and reporting at scale.
• Strong communication and stakeholder-management abilities; able to represent the client at events/webinars.
• Local languages are mandatory, minimum 1 local language
• English speaking proficiency is a must

Important qualities

• Sales acumen
• Able to think on the spot when driving action

Able to learn quickly