Customer Service Representatives (Base at KLIA)

Fast Limousine & Cab Sdn Bhd; Sepang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A premier transportation service based at KLIA seeks Customer Service Representatives. The role involves maintaining order, dispatching vehicles, and providing exceptional customer service. Ideal candidates will have a diploma in hospitality and possess strong communication skills, including multilingual abilities. The company emphasizes professionalism and offers competitive salary and benefits.

Benefits

Competitive salary

Remuneration benefits

Qualifications

• Minimum Diploma in Hospitality/Tourism Management or related fields.
• Ability to read and write in English reasonably well.
• Ability to connect with customers from diverse backgrounds.

Responsibilities

• Maintain order and provide meet and greet services at the airport.
• Dispatch vehicles and drivers to meet customer's transportation needs.
• Convey a high profile of the company by offering quality customer service.

Skills

Multilingual communication

Customer service skills

Critical thinking

Problem-solving skills

Education

Diploma in Hospitality/Tourism Management or related fields

Job description

Customer Service Representatives (Base at KLIA)

Fast Limousine & Cab Sdn Bhd (formerly known as Swift Limousine & Cab Sdn Bhd) is a company built upon a vision to bring, to an established perceived personal transportation market, a fresh position appealing to the discerning traveler, or simply someone who appreciates the safety and prestige of a higher standard of transport.

Who we are

Fast Limousine & Cab Sdn Bhd is a company built upon a vision to bring, to an established perceived personal transportation market, a fresh position appealing to the discerning traveler, or simply someone who appreciates the safety and prestige of a higher standard of transport.

What You'll Do

The primary purpose of the customer service representative is to maintain order, meet and greet services at airport, dispatch vehicles and drivers to meet customer's transportation needs. Conveys a high profile of the company by being neatly dressed in company uniform and offering quality customer service courteously.

What You'll Need:

• Min Diploma in Hospitality/Tourism Management or related fields
• Base location at KL International Airports
• Ability to read and write in English language reasonably well
• Being multilingual would have added advantage in this position
• Ability to connect with customers from diverse backgrounds in a friendly and professional manner
• Strong critical thinking and problem-solving skills to handle complex customer queries and provide effective solutions
• Competitive salary and good remuneration benefit offers